Ferber: Britech Global's Brazil venture debt carries an 18% annual interest rate
Yuri Ferber · Britech SaaS For Financial Firms Hits $10m ARR, up 70%, on just $3m Raised · Sep 29, 2021 · at 16:07
Britech Global CEO Yuri Ferber discloses the interest rate on the company's Brazilian venture debt package to Nathan Latka.
0:00 / 0:04exact quote · 4.8s
720p mp4 · rendered on demand · StarZero watermark
“It's like it's like 18% a year.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Yuri Ferber
Ferber: Customer success should handle upselling while sales focuses on acquisition
“And customer success, by the way, customer success for me is, ah, they are the guys that upsell. So again, going back to that example, you have a product, you partner with another company to, ah, add their product to your offer, offering. Who does that? In my …”
Ferber: Expanding products within the same ICP enables cheaper upselling and higher retention
“When you go to the next product, very important if you stay in the same ideal customer profile. Because it's, it will be easier to sell to the same client than to acquire a new client. It's always this. So staying in the same customer ideal customer profile It…”
Ferber: Cross-product data consumption creates customer lock-in and mitigates SaaS churn
“When you have multiple products, The same client, using your multiple products, you're, you start locking up your clients. So, usually one product consumes data from another product, and this creates a lockup and it's great for, mitigate your churn”
Partner before acquiring to validate SaaS product fit without upfront capital
“So, the advantage of the, of doing this way is that you don't need money to acquire these guys as when you buy the company you have to, of course use money, but if you partner now and buy later, you can experiment if that product really has a market fit with y…”
Ferber: Domain-specific CS segmentation dramatically reduces vertical SaaS churn
“In my opinion, too, if you are a vertical B to B, you must have segmentation in your customer support and your customer success teams. This is going to, so your, both teams will need to have domain expertise on what you do. So, If they talk the same language o…”