Schwarz: Risk Methods maintains double-digit negative annual revenue churn
Heiko Schwarz · 1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers · Sep 29, 2019 · at 14:06
Heiko Schwarz, founder and managing director of Risk Methods, discusses customer retention and annual net revenue churn for the supply chain software company with Nathan Latka.
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“Well, I, I'm not going to disclose the Precise figure, but we have a negative and two-digit negative churn, and which is an amazing, amazing sign in terms of customer satisfaction.”
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More from Heiko Schwarz
Schwarz Warns Missing Venture Debt KPIs Creates Severe Founder Stress
“I had some thought and experience exchange with other founders who did venture depths, and as soon as they cross or match and miss some of the important KPIs, these players might become really, really stressful.”
Schwarz: Risk Methods pricing ranges from $2K to over $100K monthly
“So our offering starts with close to two grants a month for the smaller enterprises and it goes direction and even crossing six digit monthly fees.”
Schwarz: Risk Methods averages around $5,000 per month per customer
“So on average, we are around the area of five K a month.”
Schwarz: Risk Methods' average $5K/mo customer has $2B in turnover
“Their typical size is in the area of two billion turnover.”