Assertion certainty 3/5 debate potential 1/5

Peterson: Cloud hosting currently accounts for roughly 20% of GoldMine's business

Paul Peterson · Original On-Prem CRM GoldMine Still Does $3.6m in Maintenance Revenue, SaaS Play? · Apr 27, 2021 · at 18:19

GoldMine GM Paul Peterson explains how the legacy CRM company monetizes hosting services for customers who move on-premise licenses to the cloud.

0:00 / 0:17exact quote · 17.4s
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“And so some of our customers love Goldmine, and our hosting is probably, you know, 20% of our business, and that pays us, you know, the ongoing recurring fee, or you can take your license that you own and your data, move it up into the cloud, and just pay for the hosting services.”

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More from Paul Peterson

Disclosure
Peterson: GoldMine charges $1,900 for three users plus 20% annual maintenance
“We typically start out with a three user bundle, which is about 1900 dollars. And that includes a year of support and three users. And then in year two, like subscription, you buy the product again. And often with an uplift, they're adding seven percent every …”
Paul Peterson Apr 27, 2021 ▶ 5:33 Original On-Prem CRM GoldMine Still Does $3.6m in Maintenance Revenue, SaaS Play?
Assertion Not checkable as stated
Peterson: GoldMine generated roughly $20 million in sales in 1999
“They were probably twenty million.”
Paul Peterson Apr 27, 2021 ▶ 6:55 Original On-Prem CRM GoldMine Still Does $3.6m in Maintenance Revenue, SaaS Play?
Assertion Partly supported
Peterson: In 1999, GoldMine sold as $300 retail shrink-wrap without maintenance
“No, there was no maintenance, and it was all shrink wrap, and it was retail. CDWs and CompUSAs, I mean you know, people that are, you know, disappeared from the same office depots max, it was all retail, and then the retail price was probably about 300 bucks.”
Paul Peterson Apr 27, 2021 ▶ 7:02 Original On-Prem CRM GoldMine Still Does $3.6m in Maintenance Revenue, SaaS Play?
Assertion Not checkable as stated
Peterson: GoldMine has about 5,000 customers currently paying annual maintenance fees
“It's about 5000. And we probably, we estimate we probably have one or two who don't, or 2000 who don't pay the fee.”
Paul Peterson Apr 27, 2021 ▶ 8:23 Original On-Prem CRM GoldMine Still Does $3.6m in Maintenance Revenue, SaaS Play?
Assertion Not checkable as stated
Peterson: Legacy CRM GoldMine still adds about 100 new customers per quarter
“So it's about a hundred new names a quarter.”
Paul Peterson Apr 27, 2021 ▶ 10:17 Original On-Prem CRM GoldMine Still Does $3.6m in Maintenance Revenue, SaaS Play?
Assertion Not checkable as stated
Peterson: About 75% of GoldMine's revenue comes from recurring maintenance contracts
“Yeah, it's about 75% recurring.”
Paul Peterson Apr 27, 2021 ▶ 11:18 Original On-Prem CRM GoldMine Still Does $3.6m in Maintenance Revenue, SaaS Play?
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