Peterson: GoldMine charges $1,900 for three users plus 20% annual maintenance
Paul Peterson · Original On-Prem CRM GoldMine Still Does $3.6m in Maintenance Revenue, SaaS Play? · Apr 27, 2021 · at 5:33
GoldMine General Manager Paul Peterson details the on-premise CRM's perpetual licensing and maintenance pricing compared to SaaS subscription models.
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“We typically start out with a three user bundle, which is about 1900 dollars. And that includes a year of support and three users. And then in year two, like subscription, you buy the product again. And often with an uplift, they're adding seven percent every year. Whereas with our product, you buy it up front. And then in year two, you pay about 20% maintenance for software updates and, Access the technical support if you need it.”
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More from Paul Peterson
Peterson: GoldMine generated roughly $20 million in sales in 1999
“They were probably twenty million.”
Peterson: In 1999, GoldMine sold as $300 retail shrink-wrap without maintenance
“No, there was no maintenance, and it was all shrink wrap, and it was retail. CDWs and CompUSAs, I mean you know, people that are, you know, disappeared from the same office depots max, it was all retail, and then the retail price was probably about 300 bucks.”
Peterson: GoldMine has about 5,000 customers currently paying annual maintenance fees
“It's about 5000. And we probably, we estimate we probably have one or two who don't, or 2000 who don't pay the fee.”
Peterson: Legacy CRM GoldMine still adds about 100 new customers per quarter
“So it's about a hundred new names a quarter.”