Charles Miglietti, co-founder and CEO of Toucan Toco, discusses net revenue retention and expansion economics with Nathan Latka.
0:00 / 0:08exact quote · 8.7s
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“What I know is that our economy is 100 30% upsells. 30%. 30% on our course.”
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More from Charles Miglietti
Disclosure
Toucan Toco Customer Success Managers Do Not Carry Sales Quotas
“No, that's a very good thing, because I have read a few things about CSM and Coda, and today we have decided that CSM should propose retention adoption and upselling. It's a nice collateral, and when they take a good opportunity, they ask for an account manage…”
Charles MigliettiNov 29, 2020▶ 4:26ToucanToco Raising Right Now $10m on $50m+ Pre with $5m in Revenue
AssertionNot checkable as stated
Toucan Toco Reached $5M Recurring Revenue Without External Capital
“We are a five million recurring revenue business. Nathan Latka: How much? Charles Miglietti: Five million. Five million recurring revenue without any external capital.”
Charles MigliettiNov 29, 2020▶ 8:01ToucanToco Raising Right Now $10m on $50m+ Pre with $5m in Revenue
AssertionSupported
Miglietti Notes 2020 SaaS Multiples Between 10x and 15x ARR
“What I know is that in today's valuation, companies trade at between 10 and 15 times the ARR.”
Charles MigliettiNov 29, 2020▶ 12:23ToucanToco Raising Right Now $10m on $50m+ Pre with $5m in Revenue
AssertionNot checkable as stated
Miglietti: Toucan Toco ASP Is €50K with Contracts Up to €500K
“The ASP is a 50 K euro today per year. And we have contracts ranging from 20 K to 500 K a year.”
Charles MigliettiNov 29, 2020▶ 2:52ToucanToco Raising Right Now $10m on $50m+ Pre with $5m in Revenue
Disclosure
Miglietti: Toucan Toco is break-even and reinvests all profits
“So yes, the company is profitable, breakeven, and then we invest all the benefits we have done in the previous years in today's world.”
Charles MigliettiNov 29, 2020▶ 8:41ToucanToco Raising Right Now $10m on $50m+ Pre with $5m in Revenue
AssertionNot checkable as stated
Miglietti: Toucan Toco's average CAC is 40,000 euros
“Today the average cost of acquisition is 40 K, 40 K euro.”
Charles MigliettiNov 29, 2020▶ 10:28ToucanToco Raising Right Now $10m on $50m+ Pre with $5m in Revenue
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