Accelo CEO Jeff McQueen discusses unit economics and customer acquisition costs with Nathan Latka.
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“We've got a customer payback of about eight months at the moment.”
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More from Jeff McQueen
AssertionPartly supported
McQueen: Professional services employs over 20 million in the US
“The sector we sell to professional services. So again, those architect, accountant, engineer, designer, consultant type folks in the U S alone, it's more than twenty million people working in that industry. It's the largest employer in the private sector in th…”
Jeff McQueenDec 29, 2017▶ 6:07888 SaaS: How To break $480k MRR by Focusing on 1 Vertical
AssertionNot checkable as stated
McQueen: SAP and Oracle have ignored SMB professional services
“Only, you know, less than one percent of the businesses have more than 500 employees. And so what it means is that the big guys like SAP and Oracle who kind of came to came to power by automating and streamlining and trying to give systems to run operations fo…”
Jeff McQueenDec 29, 2017▶ 6:29888 SaaS: How To break $480k MRR by Focusing on 1 Vertical
AssertionNot checkable as stated
McQueen: Accelo achieved profitability the same quarter it raised $9M
“And what's interesting about the nine is we raised that in the same quarter we got to profitability”
Jeff McQueenDec 29, 2017▶ 7:15888 SaaS: How To break $480k MRR by Focusing on 1 Vertical
Disclosure
McQueen: Accelo Includes 50% of Customer Success Overhead in CAC
“When we actually value or look at our CAC, we don't just put it into what we spend on paid acquisition. We're actually layering in not only all of the sales salaries and the marketing salaries, but also 50% of our success team overhead.”
Jeff McQueenDec 29, 2017▶ 11:39888 SaaS: How To break $480k MRR by Focusing on 1 Vertical
Insight
McQueen: Partner Integrations Only Drive Growth If Startups Lead Co-Marketing
“It's all about co-marketing. No one's going to kind of get out of bed for you. You've got to put the hustle in and the effort and we're a startup that's still emerging.”
Jeff McQueenDec 29, 2017▶ 22:20888 SaaS: How To break $480k MRR by Focusing on 1 Vertical
Insight
McQueen: Ignorance helps young founders break pattern recognition and build companies
“Starting startups and starting your first company is something that is often correlated with people being young because what you don't know will actually help you to move outside of pattern recognition as well as do stupid things that, you know, every, every a…”
Jeff McQueenDec 29, 2017▶ 25:55888 SaaS: How To break $480k MRR by Focusing on 1 Vertical
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