Assertion Partly supported
McQueen: Professional services employs over 20 million in the US
“The sector we sell to professional services. So again, those architect, accountant, engineer, designer, consultant type folks in the U S alone, it's more than twenty million people working in that industry. It's the largest employer in the private sector in th…”
Assertion Not checkable as stated
McQueen: SAP and Oracle have ignored SMB professional services
“Only, you know, less than one percent of the businesses have more than 500 employees. And so what it means is that the big guys like SAP and Oracle who kind of came to came to power by automating and streamlining and trying to give systems to run operations fo…”
Assertion Not checkable as stated
McQueen: Accelo achieved profitability the same quarter it raised $9M
“And what's interesting about the nine is we raised that in the same quarter we got to profitability”
Disclosure
McQueen: Accelo Includes 50% of Customer Success Overhead in CAC
“When we actually value or look at our CAC, we don't just put it into what we spend on paid acquisition. We're actually layering in not only all of the sales salaries and the marketing salaries, but also 50% of our success team overhead.”
Insight
McQueen: Partner Integrations Only Drive Growth If Startups Lead Co-Marketing
“It's all about co-marketing. No one's going to kind of get out of bed for you. You've got to put the hustle in and the effort and we're a startup that's still emerging.”
Insight
McQueen: Ignorance helps young founders break pattern recognition and build companies
“Starting startups and starting your first company is something that is often correlated with people being young because what you don't know will actually help you to move outside of pattern recognition as well as do stupid things that, you know, every, every a…”
Assertion Not checkable as stated
McQueen: Accelo generates $60 to $70 per seat monthly
“The average customer, the average seat is spending about 60, 70 bucks per seat per month.”
Disclosure
McQueen: Accelo is announcing a $9M round after raising $2M in 2015
“We've raised two million dollars. We did that in the middle of 2015, and we actually as we record this, just about to announce a nine million dollar raise.”
Assertion Not checkable as stated
McQueen: Accelo Generates 10% Net Negative Churn Annually
“We, if we didn't sell another dime of new MRR today in 12 months from now, we'd be another, you know, sort of 10% bigger than we are.”
Insight
McQueen: SaaS Founders Should Segment CAC and Churn by Persona
“We break our customers into two categories. There's the self-service category, and then there's the qualified or sold to category. And I think that's actually really good advice for other SaaS founders to do as well. Particularly if you've got a model that doe…”
Assertion Not checkable as stated
McQueen: Accelo Reaches Customer Payback in About Eight Months
“We've got a customer payback of about eight months at the moment.”
Assertion Not checkable as stated
McQueen: 80% of Accelo MAUs Are DAUs Averaging One Hour Daily
“The percentage is 80% of our monthly active users are also daily active users. And those people spend on average an hour a day using the product in terms of session length and engagement.”
Assertion Partly supported
McQueen: 28% of Post-Recession US Job Growth Was in Professional Services
“Coming out of the great recession here in the States, 28% of all new jobs are created in the sector that we serve.”
Assertion Not checkable as stated
McQueen: Accelo customers average eight employees per company
“On average, we've got eight people are the size of the companies that use our product.”
