Jeanette Meister, Head of the Americas at recruitment software provider Olio, discusses client retention metrics and customer success investments.
0:00 / 0:07exact quote · 7.5s
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“We actually have a very high customer return retention rate. In the, I think it last we checked was not 98%.”
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More from Jeanette Meister
Insight
Meister: Increased Competition Has Driven Down HR Tech Pricing
“I think the interesting piece that we've certainly seen in the market over the past number of years is the pricing in, in SaaS and within HR tech certainly has come down. So a bit of a commodity pricing, you know, the prices that we used to be able to look at …”
Jeanette MeisterFeb 26, 2020▶ 4:161677 50% Of The UK Police Force Use This Recruiting Tool, $13m ARR
AssertionSupported
Meister: Olio Consistently Operates At A Profit
“The other interesting thing that's very different with the UK based company versus US that we found is we are profitable. We always run it a profit.”
Jeanette MeisterFeb 26, 2020▶ 6:141677 50% Of The UK Police Force Use This Recruiting Tool, $13m ARR
AssertionSupported
Meister: Over 50% of UK police forces use Olio's software
“We actually have over 50% of the UK police forces use our technology.”
Jeanette MeisterFeb 26, 2020▶ 11:071677 50% Of The UK Police Force Use This Recruiting Tool, $13m ARR
Disclosure
Meister: Olio is aggressively cutting pricing to win US enterprise logos
“We're being very, very aggressive, much more than we have been, you know, compared to years past. Given, given the market and the competitive nature and, you know, the expansion that we're really looking to do in the U S and the focus on ensuring we're bringin…”
Jeanette MeisterFeb 26, 2020▶ 15:011677 50% Of The UK Police Force Use This Recruiting Tool, $13m ARR
AssertionSupported
Meister: Olio generates approximately $13 million in revenue
“Revenue is depending on the exchange rate. It's about thirteen million dollars.”
Jeanette MeisterFeb 26, 2020▶ 5:261677 50% Of The UK Police Force Use This Recruiting Tool, $13m ARR
AssertionContradicted
Meister: Olio Grew US Revenue 33% Over Two Years
“Over the past two years, our growth rate has been double digit. We grew about 25% globally. Last we just look at the U.S. Two years, about 33% growth”
Jeanette MeisterFeb 26, 2020▶ 7:001677 50% Of The UK Police Force Use This Recruiting Tool, $13m ARR
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