Assertion certainty 4/5 debate potential 1/5

Knack generates growth via integrations with Salesforce, Pardot, and Oracle

Pierce Ujjainwalla · 1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID " · Apr 11, 2020 · at 3:46

Pierce Ujjainwalla, founder and CEO of Knack, explains how expanding beyond Marketo to integrate with other major marketing automation platforms drove enterprise revenue growth.

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“We're seeing growth Salesforce marketing cloud, Pardot Oracle responses. And then we're also just discovering all these new platforms, a lot of in-house platforms that our enterprise customers work with.”

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More from Pierce Ujjainwalla

Disclosure
Knack prefers bootstrapping via Canadian government grants over raising venture capital
“We are still happy being bootstrapped. I think Canada has actually some amazing programs to help fund startup companies. IRAP is one of them. So we're able to access capital that way.”
Pierce Ujjainwalla Apr 11, 2020 ▶ 15:27 1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "
Prediction Not checkable as stated
Ujjainwalla predicts Knack will achieve 100% year-over-year revenue growth in 2020
“What we're seeing in our pipeline and how we're seeing our deals close, we're keeping that same number again, and that's going to put us at again, a hundred percent year over year growth.”
Pierce Ujjainwalla Apr 11, 2020 ▶ 17:18 1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "
Prediction Held up
Ujjainwalla: A major tech giant will acquire Marketo
“I do think one of the giants will acquire a marketo at some point. I'm not sure if it'll be Adobe, but I think we will see some kind of consolidation happen.”
Pierce Ujjainwalla Jun 4, 2019 ▶ 18:38 1410 Bootstrapped Enterprise Email Marketing Firm Breaks $3.6m ARR, 70% YoY Growth
Assertion Not checkable as stated
Knack maintains net revenue churn under two percent among enterprise customers
“Whereas our enterprise customers, we've got net revenue turn of under two percent now.”
Pierce Ujjainwalla Apr 11, 2020 ▶ 5:08 1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "
Assertion Not checkable as stated
Knack retains between 100 and 600 customers after dropping low-tier plans
“So we still are in the hundreds of customers. Okay. So that's what I can tell you. Okay. It's not 600 anymore. Yeah. It's significantly less than that, but north of a hundred.”
Pierce Ujjainwalla Apr 11, 2020 ▶ 6:43 1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "
Assertion Not checkable as stated
Knack's 100% YoY revenue growth is driven by ASPs exceeding $6,000
“Well, last time we spoke, we said our ASP was 6000 a year. So 500 a month. And yes, I can confirm that our ASP is significantly higher than that, which is what's allowing us to grow at a hundred percent year over year.”
Pierce Ujjainwalla Apr 11, 2020 ▶ 9:02 1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "
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