Assertion certainty 4/5 debate potential 1/5

Limelight Health has experienced zero enterprise customer churn to date

Jason Andrew · 1398 How Limelight Is Shifting to More SaaS Revenue, $5m Currently · May 23, 2019 · at 11:58

Jason Andrew, co-founder of Limelight Health, shares enterprise customer retention numbers after two and a half years in production.

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“On the enterprise side. We've had zero churn today.”

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More from Jason Andrew

Assertion Not checkable as stated
Limelight dropped 400 of 405 customers to focus on enterprise carriers
“We had 405 customers, 400 the broker channel and five in the carrier. So we cut off completely the broker channel, which was really scary and got rid of 400 customers. We were left with five.”
Jason Andrew Oct 10, 2022 ▶ 12:37 How we pivoted our way to a near hundred million dollar exit
Disclosure
Limelight expects a $50M to $100M valuation for its next round
“I look at, I mean, somewhere between the low end, 50 and the high end, a hundred million. So, you know, if you talk about rainbow, a hundred million.”
Jason Andrew May 23, 2019 ▶ 7:23 1398 How Limelight Is Shifting to More SaaS Revenue, $5m Currently
Assertion Partly supported
Limelight generated nearly $12M revenue at acquisition, 50% services
“We were then, you know, acquired, we were doing about almost twelve million in 20, 21 on our way to about nineteen million. And so, you know, we were having some growth, but we had about 50% of that was services revenue. The other 50% was recurring ARR.”
Jason Andrew Oct 10, 2022 ▶ 2:57 How we pivoted our way to a near hundred million dollar exit
Disclosure
Limelight sold because scaling its immature product independently was unviable
“And then I started doing a ton of market research, assessing the risk and realize again that we had a very immature product and looking at the competition that just the life cycle for us to be able to scale to the next level and get where we thought we were go…”
Jason Andrew Oct 10, 2022 ▶ 14:40 How we pivoted our way to a near hundred million dollar exit
Insight
Insurance software firms typically operate at 60% SaaS and 40% services
“They're probably 60 SAS and 40 services. And that's the way this industry really works for bigger companies.”
Jason Andrew May 23, 2019 ▶ 3:48 1398 How Limelight Is Shifting to More SaaS Revenue, $5m Currently
Disclosure
Limelight Health is targeting a $30M funding round
“About thirty million.”
Jason Andrew May 23, 2019 ▶ 7:13 1398 How Limelight Is Shifting to More SaaS Revenue, $5m Currently
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