Prediction certainty 3/5 debate potential 1/5

Saha: Perkville should reach profitability in 2018

Sunil Saha · 1173 Loyalty Perk SaaS Hits 2300 Locations, $2.3m in ARR · Oct 10, 2018 · at 2:55

Sunil Saha, founder of Perkville, discusses the company's target to achieve operational profitability in 2018.

0:00 / 0:02exact quote · 2.6s
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“And so we should hit it this year. We're feeling good about that.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Sunil Saha

Insight
Saha: SMB loyalty programs only succeed via direct POS integration
“We quickly learned that the only way for this to really work is to integrate it to the point of sale system that the business used. And that way it was completely automated, both for the business and for the consumer.”
Sunil Saha Oct 10, 2018 ▶ 4:02 1173 Loyalty Perk SaaS Hits 2300 Locations, $2.3m in ARR
Disclosure
Saha: Perkville avoids hardware to stay cross-vertical via integrations
“Rather than get into the hardware game, which we think would tie us down into a specific vertical, we think it's smarter to partner and integrate with existing players in those spaces.”
Sunil Saha Oct 10, 2018 ▶ 7:34 1173 Loyalty Perk SaaS Hits 2300 Locations, $2.3m in ARR
Insight
Saha: Offering discounts and free months leads to higher customer churn
“What we try and do in the beginning, in the early days, we used to do a lot of sort of discounts and you know, first month free, et cetera. And we're really, we realized that leads to higher churn at the end of the day.”
Sunil Saha Oct 10, 2018 ▶ 12:38 1173 Loyalty Perk SaaS Hits 2300 Locations, $2.3m in ARR
Assertion Not checkable as stated
Saha: Perkville currently operates at about 10% in the red
“We are, you know, maybe 10% in the red right now.”
Sunil Saha Oct 10, 2018 ▶ 2:44 1173 Loyalty Perk SaaS Hits 2300 Locations, $2.3m in ARR
Insight
Saha: Marketing tools suffer higher SMB churn than mission-critical POS systems
“Churn is, is a challenge in small, medium-sized companies, especially with a marketing tool, because it's not as mission critical as your point of sale, for example.”
Sunil Saha Oct 10, 2018 ▶ 10:58 1173 Loyalty Perk SaaS Hits 2300 Locations, $2.3m in ARR
Assertion Not checkable as stated
Saha: Perkville maintains 3% gross logo churn and 2% revenue churn monthly
“We're now in about, I would say, three percent monthly absolute churn, or gross churn, and about two percent revenue churn. Yeah, that's three percent logo, two percent revenue.”
Sunil Saha Oct 10, 2018 ▶ 11:07 1173 Loyalty Perk SaaS Hits 2300 Locations, $2.3m in ARR
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