Assertion Not checkable as stated
Convo's Annual Gross Revenue Churn Is Below 5%
“It's below five percent actually.”
Assertion Not checkable as stated
Convo Averages 250% Cohort Expansion Per Customer Over 12 Months
“Yeah, look, I mean, the cohorts in which you come in from a customer, say a customer that started in 2017, right? We, if we take a look at that as a cohort, we see almost 250% growth on average within, within a customer.”
Insight
A 24-Month CAC Payback Is Acceptable With Five-Year Enterprise Retention
“So you're willing to, you know, pay twice as much as what the value would be in the first year. Cause if a customer is staying for five years, you're doing pretty well.”
Prediction Not checkable as stated
Convo Expects 5x Growth in Q1 2019 Over Full-Year 2018
“We're at the stage where we can predict five X growth just in the first quarter over all of 2018.”
Assertion Not checkable as stated
97% of Convo Usage Is Document Collaboration, Not Messaging
“Our use case really is three percent of us as users for messaging, so we frankly plan to integrate with products like Slack. 97% of our use case is people working on a document or a conversation in large groups”
Assertion Not checkable as stated
80% of Large Retailer Workforces Like H&M Lack Corporate Email
“Because in a large entity, such as H&M, 80% of your workforce doesn't have email.”
Assertion Not checkable as stated
Over 90% of Convo Customers With 20+ Users Never Churn
“So what we find is 90 plus of our customers, 90% plus of our customers who have gone to more than 20 users, they don't churn.”
Assertion Not checkable as stated
Convo Operates With Zero Full-Time Marketing Staff
“And frankly, we don't really even have, you know anyone in full-time marketing, we have so much, we have customers coming in.”
Assertion Not checkable as stated
Convo Averages Roughly $7 Per User Per Month
“So our I would say we average around seven dollars per user per month is what a customer pays us.”
Assertion Not checkable as stated
Convo's Largest Customer H&M Deploys Platform to 15,000 Employees
“So our largest customer is H&M, which has 15,000 employees on the platform.”
Assertion Not checkable as stated
CNBC Runs All Breaking News Operations Through Convo's Collaboration Tool
“One of our customers is CNBC and all breaking news that happens on CNBC goes through Convo because that's the breaking news group uses Convo as the collaboration tool as well”
Assertion Not checkable as stated
Convo Currently Has Over 100,000 Paid User Seats
“What I can tell you, it's, you know, it's in the six figures.”
Assertion Supported
Convo Has Raised Roughly $9 Million in Total Capital
“So we're roughly at nine million dollars.”
Assertion Not checkable as stated
Convo Is Currently Approaching Profitability
“That's accurate, but we are near profitability.”
Assertion Not checkable as stated
Convo Employs Roughly 65 People Globally
“We are roughly 65 people across the globe.”
Assertion Not checkable as stated
Convo Has Roughly 250 Total Customers
“So we have roughly 250 customers.”
Osman Rashid