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Doug Wilbur

1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

14statements → 9claims → 3claims resolved → 67%fully supported → 4/5average certainty → 1.14/5average debate potential →

2 supported 0 partly supported 1 contradicted 6 not checkable as stated how the 9 claims stand · each chip opens the sources

9 assertions · 5 disclosures · every statement was checked. The predictions and assertions are the 9 claims: statements the public record can support or contradict. 3 are resolved, and 6 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Doug argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
American Bankers Association endorsement gives Gremlin Social access to 5,500 banks
“We're, you know, we're in the endorsed social media solution for the American Bankers Association, for example. That provides us with a conduit into the 5500 FDIC insured banks in the United States.”
Doug Wilbur Aug 18, 2019 ▶ 12:52 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)

Their most notable contradicted claim

Assertion Contradicted
Acquired competitor Social IQ is embedded with core processors FIS and CSI
“SocialIQ is firmly embedded with FIS and CSI, so two leading core processors, and so we like that.”
Doug Wilbur Aug 18, 2019 ▶ 15:35 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Doug Wilbur on measured tape to publish a rate. This says nothing about how they speak.

Everything Doug Wilbur said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Assertion Not checkable as stated
Gremlin Social previously suffered from 10% to 11% monthly logo churn
“It was probably somewhere around, call it, 10, 11% month on month, and we're ratcheting that back.”
Doug Wilbur Aug 18, 2019 ▶ 10:35 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Assertion Not checkable as stated
Gremlin Social acquires $625-a-month customers for under $200
“Oh, I mean, definitely less than 200 dollars.”
Doug Wilbur Aug 18, 2019 ▶ 12:13 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Disclosure
Gremlin Social serves 300 US banks and targets adjacent verticals
“So we work with about 300 banks today, primarily in the United States, and, you know, are looking to grow via adjacency, so growing into insurance, growing into wealth management, growing into mortgage, things like that.”
Doug Wilbur Aug 18, 2019 ▶ 6:11 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Assertion Not checkable as stated
Gremlin Social's year-over-year revenue growth is between 30% and 40%
“Year on year growth is somewhere between 30, 40%”
Doug Wilbur Aug 18, 2019 ▶ 6:38 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Assertion Not checkable as stated
Gremlin Social's sales and deal sizes rose 33% under new pricing
“So our sales last quarter, which was the first quarter that we were under our new pricing model, sales were up like 33%. Our average deal size was up about 33%.”
Doug Wilbur Aug 18, 2019 ▶ 7:12 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Disclosure
Wilbur: Gremlin Social is raising $1.5M at an $8M pre-money valuation
“It's a, we're raising one and a half and an eight million pre nine and a half post.”
Doug Wilbur Aug 18, 2019 ▶ 9:04 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Assertion Supported
American Bankers Association endorsement gives Gremlin Social access to 5,500 banks
“We're, you know, we're in the endorsed social media solution for the American Bankers Association, for example. That provides us with a conduit into the 5500 FDIC insured banks in the United States.”
Doug Wilbur Aug 18, 2019 ▶ 12:52 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Assertion Supported
Wilbur: Gremlin Social Acquired Competitor Social IQ
“Yeah, so we acquired a competitor. They're a company based out of Birmingham, Alabama called Social IQ.”
Doug Wilbur Aug 18, 2019 ▶ 15:16 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Assertion Contradicted
Acquired competitor Social IQ is embedded with core processors FIS and CSI
“SocialIQ is firmly embedded with FIS and CSI, so two leading core processors, and so we like that.”
Doug Wilbur Aug 18, 2019 ▶ 15:35 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Disclosure
Wilbur: Gremlin Social charges between $625 and $1,500 per month
“So we're really transparent with our pricing. It's up on the website. If anybody wants to see it's, you know, anywhere between call it six, 25 and 1500 dollars a month.”
Doug Wilbur Aug 18, 2019 ▶ 4:12 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Disclosure
Wilbur: Gremlin Social launched in 2011 and pivoted to banks in 2014
“So the company has been around since 20 11. We pivoted to work specifically for regulated industries and even more specifically financial services around 2014.”
Doug Wilbur Aug 18, 2019 ▶ 5:03 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Assertion Not checkable as stated
Wilbur: Gremlin Social's sales cycle takes 90 to 100 days
“It takes us about 90 to a hundred days to close the deal.”
Doug Wilbur Aug 18, 2019 ▶ 7:25 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Disclosure
Wilbur: Gremlin Social has raised $4.5 million in venture capital
“We've raised about four and a half million dollars to date through the venture market.”
Doug Wilbur Aug 18, 2019 ▶ 8:18 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)
Assertion Not checkable as stated
Wilbur: Gremlin Social bills annually on three-year contracts
“Yeah, they've got a monthly fee, but we bill them annually and we have them locked up on three year contracts.”
Doug Wilbur Aug 18, 2019 ▶ 10:59 1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR)

Appearances (1)

EpisodeDateSpeaking time
1485 Social Media Management For Banks Raising $1.5m on $8m Pre (4x ARR) Aug 18, 2019 10m
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