Insight
Jacoby: Strong accents do not determine an offshore SDR's success
“I could put you on the phone with two SDRs. One would have an accent that's strong and the other one would have an accent that's weaker. And you would be surprised sometimes like That's not the determining factor of success. There's X factors. There's emotiona…”
Assertion Not checkable as stated
Jacoby: 80% to 90% of our booked meetings come from cold calls
“I will tell you this today, Nathan, 80 to 90% of the results meeting the leads that the meetings that we book are human being picking up a telephone, speaking to another human being and booking that meeting.”
Insight
Jacoby: Eastern Europe offers the best SDR talent for the cost
“And we found that the best talent that we've been able to find for the spend is in Eastern Europe. And this is after testing everywhere you can imagine.”
Insight
Jacoby: Outbound SDR models ideally require at least a $20k ACV
“We say 20, the more the merrier, but in an ideal world, you at least have a 20 grand ACV.”
Assertion Not checkable as stated
Next Sales grew from $129K in 2019 to $1.2M in 2021
“Our first year was 2019. We did about a 129,000 year two. We did about four 50 and it started to get a little bit raggedy around the edges, around that half a million mark year three. We did about a 1.2 million. And that was when I tapped out at the sort of ar…”
Assertion Not checkable as stated
Next Sales charges $3,800 per month per outsourced SDR seat
“Well, for us, it's 3800 a month per a thousand contacts works that we consider a seat of SDR service.”
Assertion Not checkable as stated
Jacoby: Next Sales net revenue retention is around 105%
“Right now we have net positive. So we're, you know, we're probably a 105%.”
Prediction Not checkable as stated
Jacoby: Next Sales will reach $135K-$140K MRR this month
“This month we'll probably do between 135 to 140 K MRR.”
Disclosure
Next Sales slashed headcount from over 105 to 53 to improve efficiency
“At one point we were over a 105 employees and we've slimmed the model down.”
Disclosure
Jacoby: Next Sales Remains Bootstrapped Despite Inbound Investor Interest
“We've had people ask at the moment, no, we're happy to run on our own capital at the moment. We're not saying that, not, not in, you know, it might happen in the future, but at the moment we're happy. We don't see a better return for our own money, except in t…”
Disclosure
Jacoby stepped down as CEO to hand operations to a stronger operator
“I'm more of a creative zero to one kind of person. And once I got the thing to a certain level that it went from ideas to, Hey man, spreadsheets, HR, finance, I had to tap out and bring somebody else in who can operate at that level better than I could.”
Disclosure
Jacoby: Next Sales employs 36 SDRs and 53 total staff
“Right now we have 36 SDRs. Yeah, we have 36 SDRs, 53 employees total.”
Disclosure
Jacoby: Next Sales serves about 45 active clients
“We have about 45 different clients right now at all sizes.”