The Exchanges

Every argument clarity score on this site is built from rows on this page. Each question and answer was assessed with names hidden, the host's own answers included, on four things from 1 to 5: directness (does it answer the question asked), coherence (do the ideas follow), precision (concrete details and clear references), compression (says a lot per word). The weighted mix (30/30/25/15) is the exchange score. A person's published score averages their exchange scores on raw tape only, at least 8 of them, shrunk toward the cohort mean. Full method →

Steve Richard no published score: no usable exchanges on raw tape, and a fair score needs 8+ record → ← everyone

Every exchange below was scored with names hidden, four dimensions each from 1 to 5. An exchange's score is 0.30·directness + 0.30·coherence + 0.25·precision + 0.15·compression. The published score averages the raw tape exchange scores and shrinks small samples toward the cohort mean, so five great answers can't beat twenty good ones. Produced feed rows count only toward coarse estimates, never toward a full score.

clear all ✕
1exchanges match
0on raw tape
0redirected or not addressed
Answered produced feed D 5 · C 5 · P 4 · Cm 4 4.60

Q the thing searchable? Like what if I use the thing? Okay. Hey, I'm glad you like our features. Let me talk more about what you get exactly with this pricing plan. Or I could have said what you get for this value. Like how do you, in other words, how do you train the sales people and relate that back to the search terms to actually make this stuff valuable?

A You, you find out what the best people are doing differently and you clone them. You finally have a way to clone. You know, we've been looking for a way to clone our top performers forever, but we really didn't know what they did in their sales calls. Now we know. So when we identify something they do, um, the customer in the customer's instance of exec vision, they can tailor the keywords on the keyword display. You can search for anything else, Nathan, but just like any other human thing, if it's right in front of their face, they think about it. So if they're looking at 15 different keywords that we know are critical or topics that we are, we know are critical for a salesperson to hit on. It's kind of like jazz. It's like hitting the notes and jazz. Then in all the rest of the conversations, once we teach the salesperson, Hey, you got to hit these notes. Then after that, you go back and you say, are they hitting the notes? And it's either yes or no. Sometimes you pull calls and you see all those 15 words that are critical. They get a zero next to every single one of them. Well, what are we talking about here? Because we're not talking about the right stuff.

AI assessment note: “they can tailor the keywords on the keyword display”

page 1
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 2,600 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.