The Exchanges

Every argument clarity score on this site is built from rows on this page. Each question and answer was assessed with names hidden, the host's own answers included, on four things from 1 to 5: directness (does it answer the question asked), coherence (do the ideas follow), precision (concrete details and clear references), compression (says a lot per word). The weighted mix (30/30/25/15) is the exchange score. A person's published score averages their exchange scores on raw tape only, at least 8 of them, shrunk toward the cohort mean. Full method →

Matthew Allison no published score: no usable exchanges on raw tape, and a fair score needs 8+ record → ← everyone

Every exchange below was scored with names hidden, four dimensions each from 1 to 5. An exchange's score is 0.30·directness + 0.30·coherence + 0.25·precision + 0.15·compression. The published score averages the raw tape exchange scores and shrinks small samples toward the cohort mean, so five great answers can't beat twenty good ones. Produced feed rows count only toward coarse estimates, never toward a full score.

clear all ✕
1exchanges match
0on raw tape
0redirected or not addressed
Answered produced feed D 5 · C 5 · P 4 · Cm 4 4.60

Q a 160 folks on the team, 10 new hires. You've got the CS roll cranking. Talk to me, you mentioned one of your key things in terms of upselling is obviously, you know, they're buying new features, right? Or new functions is what you said. What are, what are some new features you've built over the past six months that is enabling you to drive and sell into new functions?

A Well, I mean, partly it's that the initial purchase tends to be a more limited set of functionality. So instant risk audit, and then we have other modules like people and training assets contractor that people buy. Um, but a lot of our upsell is being driven by, uh, a, a solution which we, we call learn. Um, and that's about embedding rich content, uh, in day-to-day activity. So Uh, your classic kind of LMS is, is, uh, is a classroom experience, right? You, you go and you study it and you maybe you do some, some quizzes and you demonstrate that you, you, you've done your studying. Um, we're embedding micro video In day to day workflows. Uh, so that, uh, uh, imagine this use case, right? So I'm a, I'm a, an engineer. Uh, my job is to, is to overhaul this piece of equipment and I haven't done it for six months. What do I do drastically?

AI assessment note: “a lot of our upsell is being driven by, uh, a, a solution which we, we call learn”

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