Q And so what was the key thing you had to develop to actually get your salesperson to use it? Cause that still is a struggle today.
A Yeah, it was, uh, everything was just a little too complicated. At the time it was, we were selling web development, custom development projects, and our, our process wasn't too complicated. It was just like, are you working with us or are you not? How much are you paying us? We didn't need to have all these bells and whistles and hoops and funnels. We just needed a way to stay in communication with our customers. So I was like, all right, I think I can visualize that. Like I resisted for six months. We paid for a bunch of tools and I'm finally like, okay, you're still using spreadsheets. I'm going to build this thing. We ended. We used it on Monday, and we grew from there.
AI assessment note: “We didn't need to have all these bells and whistles and hoops and funnels.”