Q And what's your team look like today, and what percent, you know, how many people on your team are dedicated to that onboarding?
A So we've got, uh, two people dedicated to onboarding. We've got a client success manager that handles a lot of the training. We've also automated a lot of the training. So we do weekly public training sessions. We've got a whole video library. We've got what's called video, uh, or BuzzBuilder University. And we launched that recently where it's not just the technical training, but what we learned that people need and the number one reason they were failing with a tool like BuzzBuilder, just failing to implement it is because they lacked a process. And especially a lot of entrepreneurs, they really don't have a Cohesive sales process. And so that was the goal is to help them understand, okay, not just the content, but when do I launch a campaign? How many people, how do I follow up effectively? How do I work through the objections I'm hearing and so forth?
AI assessment note: “So we've got, uh, two people dedicated to onboarding.”