Every argument clarity score on this site is built from rows on this page. Each
question and answer was assessed with names hidden, the host's own answers included, on
four things from 1 to 5:
directness (does it answer the question asked), coherence (do the ideas follow),
precision (concrete details and clear references), compression (says a lot per word). The weighted
mix (30/30/25/15) is the exchange score. A person's published score averages their exchange
scores on raw tape only, at least 8 of them, shrunk toward the cohort mean.
Full method →
Answered produced feed
D 5 · C 5 · P 5 · Cm 4 4.85
Q Okay. Now take us into after 21. What happened next?
A Sure. Sure. So I started heading up sales for a high rise window cleaning company. It's still, you know, within that world that I was familiar with. And I started getting an idea of, you know, really that sticker shock when you go from, we'll call it single family home to commercial. And by the way, just for definition purposes, when I say commercial, we're talking about office, condo, apartment, hospitality, hotels, anything that's not consumer single family homes. And really, really got that sticker shock. Reason being is, you know, to clean The windows, let's say just the exterior windows of a single family home, one, 200 dollars to clean the exterior windows of a, you know, an average condo or apartment building could be 10, 20,000 dollars, or these contracts is multi-year contract to be, you know, in the seven figures, right? And so I'd gotten really excited by just how much money property managers, because I'm selling to property managers, not homeowners anymore, are spending on something like window cleaning. And so I thought to myself, well, if they're spending this much money to make their windows shine and sparkle, How much are they spending on literally every other building service? Okay, and that number annually in North America is over four hundred billion dollars. So it's a very hard number to ignore. Now, from there, I was evaluating the way that they're spending…
AI assessment note: “So I started heading up sales for a high rise window cleaning company.”
Answered produced feed
D 5 · C 5 · P 5 · Cm 4 4.85
Q Mm-hmm. So fast forward here, what year did you launch Vendor PM?
A Launch Vendor PM in twenty-twenty. And I'll give you just a quick 30 seconds of what I learned and what led to that being in that high-rise window pinning world. So A, the massive spend, uh, you know, the GMB in this market is for over four hundred billion dollars annually. The workflows today are completely manual and offline. They're heavily reliant on email, Excel, word of mouth. And remember, I sat on the supply side of this dynamic and I saw this transpire thousands of times. Every single time This would come at the expense of property management, right? And I just want to clarify, we're not talking about the manager of an individual condo unit or a single family home. This is institutional property management. They're managing entire assets, buildings, right?
AI assessment note: “Launch Vendor PM in twenty-twenty.”
Answered produced feed
D 5 · C 5 · P 4 · Cm 4 4.60
Q Why did you guys decide to sell it at that? Why was that the right point in time to sell it?
A You know, we were doing the same thing for, for seven years, um, and felt that we had learned everything that we, you know, we wanted to at the time, the initial motivation behind it was certainly monetary simply for the fact that I wanted to help my family out. And once that, you know, was addressed and especially at that stage in my life, high school, university, your needs are not, you know, what they are when you're later in your life. Uh, I felt that I met my monetary goals and I also felt that I'd learned and expanded that business to a stage that I was comfortable with and I was ready to take on the next challenge.
AI assessment note: “I felt that I met my monetary goals and I also felt that I'd learned”
Answered produced feed
D 4 · C 4 · P 4 · Cm 4 4.00
Q And what would you consider again? It sounds like you don't want to show your own numbers, but for a general and a marketplace, what would you consider a good conversion rate right on this side of the marketplace?
A Well, it really depends on the triggers. I mean, and sorry, the channels, because there are multiple channels to which, you know, vendors are upgrading. Um, our strongest channel, you know, is, is north of 50%. Um, but look, ultimately it, it, there's so many variables that you couldn't give a solid answer to that question. You could be talking about a B to C marketplace where, you know, the average, you know, we'll call it transaction is in the hundreds and as a by-product of that, you don't have a strong of a trigger and the, therefore the conversion is, is, is lessened. Um, I think, you know, competition and what, what tech stack the market is using Currently plays a big role leading, or I guess, tying into your previous question, there's just way too many variables and they're unique to each business and channel.
AI assessment note: “our strongest channel, you know, is, is north of 50%”
Redirected produced feed
D 2 · C 4 · P 4 · Cm 4 3.40
Q Well, let's talk about that. So how many vendors, right, have made at least a dollar, got at least a dollar of work on your platform over the past year?
A Yeah. I mean, I wouldn't have those exact stats, but I could tell you that in the past two years, just a couple of quick, I guess, headline points on both sides of that marketplace is that we've gone from virtually zero on both to 5000 buildings on the property management side, on the demand side, and 35,000 vendors on the supply side. Now, that is all in Canada. We're launching now in the US. Um, and so we do have a big backlog of both supply and demand that's being implemented, being onboarded, but I, um, yeah, I won't speak to those numbers yet, A, because they're so fluid and B, I don't have them off the top of my head.
AI assessment note: “I wouldn't have those exact stats, but I could tell you”
Partly produced feed
D 2 · C 4 · P 2 · Cm 3 2.75
Q What did you do to how, what leverage you put to go from 15% to fill right to 80%?
A Listen, I, I mean, it's a really corny line. Um, and I can't remember who said, I think it was jobs, but essentially focus is not what you say yes to. It's what you say no to. And the reason I say that is because we've been, you know, we make a point as a company value of being so hyper-focused and over-focused on solving the direct problem in front of us, that this simply wasn't to focus until we reached that part within the process. So, I mean, there's a, I wouldn't say there's any one silver bullet. It was simply shifting our focus because there was the right time and place to do so. And then a whole slew of, of lead bullets that led to improving this. And We're not done yet. There's still many more lead bullets that are going to get this up to a hundred percent or very close to.
AI assessment note: “no one silver bullet. It was simply shifting our focus... a whole slew of lead bullets”
