Jul 11, 2016 · 20m · top-founders

EP 352: Marketplace Takes 40% To Create High End Websites At Little Cost

Nathan Latka · 9m spoken Mike Wilner · 8m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

Nathan Latka interviews Compass co-founder and CEO Mike Wilner to dissect how his curated marketplace standardizes web design services, retains a 40% take-rate, and scales with strong unit economics.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 52% of the talking time here. How this is scored →

Nathan as informed peer 3.2 Guest teaching 2.5 Guest disagreement 0.8 Nathan pushing back 2.2
05100:0010:0020:000:28–4:35 · Nathan as informed peer 4/10 Weekly Cash Giveaway Announcement and Entry Details Nathan introduces Mike Wilner and explores Compass's marketplace structure. Nathan checks live listings on the site to verify pricing models while Mike explains their fixed-price and project management approach.4:36–8:30 · Nathan as informed peer 4/10 Freelancer Unit Economics and Supply Network Curation Nathan presses on how Compass ensures designers accept low fixed payouts and pushes Mike to disclose early revenue figures. Mike explains effective designer hourly rates of forty to sixty dollars.8:31–12:12 · Nathan as informed peer 5/10 Monthly Performance Cohorts and Designer Lifestyle Flexibility Nathan notes the operational hazards of scope creep in creative marketplaces, referencing other platforms. Mike details their three-revision structure and explains why human expectation management outweighs software tooling.12:12–14:22 · Nathan as informed peer 4/10 Angel Funding, Total Addressable Market, and Contact Channels Nathan inquires about the angel round structure and note terms. Mike shares industry data regarding do-it-yourself website builder completion rates to frame his addressable market.14:36–17:33 · Nathan as informed peer 2/10 Sponsor Spotlight: HostGator Website Hosting Platform After an ad transition, Nathan runs through the Famous Five rapid-fire questions. Mike explains his preference for studying athletic routines over tech executive profiles.17:33–19:45 · Nathan as informed peer 0/10 Executive Summary of Compass Metrics and Interview Wrap-Up Nathan recaps Compass key operational metrics in a solo wrap-up before delivering sponsor promotions and event announcements.0:28–4:35 · Guest teaching 3/10 Weekly Cash Giveaway Announcement and Entry Details Nathan introduces Mike Wilner and explores Compass's marketplace structure. Nathan checks live listings on the site to verify pricing models while Mike explains their fixed-price and project management approach.4:36–8:30 · Guest teaching 3/10 Freelancer Unit Economics and Supply Network Curation Nathan presses on how Compass ensures designers accept low fixed payouts and pushes Mike to disclose early revenue figures. Mike explains effective designer hourly rates of forty to sixty dollars.8:31–12:12 · Guest teaching 4/10 Monthly Performance Cohorts and Designer Lifestyle Flexibility Nathan notes the operational hazards of scope creep in creative marketplaces, referencing other platforms. Mike details their three-revision structure and explains why human expectation management outweighs software tooling.12:12–14:22 · Guest teaching 3/10 Angel Funding, Total Addressable Market, and Contact Channels Nathan inquires about the angel round structure and note terms. Mike shares industry data regarding do-it-yourself website builder completion rates to frame his addressable market.14:36–17:33 · Guest teaching 2/10 Sponsor Spotlight: HostGator Website Hosting Platform After an ad transition, Nathan runs through the Famous Five rapid-fire questions. Mike explains his preference for studying athletic routines over tech executive profiles.17:33–19:45 · Guest teaching 0/10 Executive Summary of Compass Metrics and Interview Wrap-Up Nathan recaps Compass key operational metrics in a solo wrap-up before delivering sponsor promotions and event announcements.0:28–4:35 · Guest disagreement 1/10 Weekly Cash Giveaway Announcement and Entry Details Nathan introduces Mike Wilner and explores Compass's marketplace structure. Nathan checks live listings on the site to verify pricing models while Mike explains their fixed-price and project management approach.4:36–8:30 · Guest disagreement 1/10 Freelancer Unit Economics and Supply Network Curation Nathan presses on how Compass ensures designers accept low fixed payouts and pushes Mike to disclose early revenue figures. Mike explains effective designer hourly rates of forty to sixty dollars.8:31–12:12 · Guest disagreement 1/10 Monthly Performance Cohorts and Designer Lifestyle Flexibility Nathan notes the operational hazards of scope creep in creative marketplaces, referencing other platforms. Mike details their three-revision structure and explains why human expectation management outweighs software tooling.12:12–14:22 · Guest disagreement 1/10 Angel Funding, Total Addressable Market, and Contact Channels Nathan inquires about the angel round structure and note terms. Mike shares industry data regarding do-it-yourself website builder completion rates to frame his addressable market.14:36–17:33 · Guest disagreement 1/10 Sponsor Spotlight: HostGator Website Hosting Platform After an ad transition, Nathan runs through the Famous Five rapid-fire questions. Mike explains his preference for studying athletic routines over tech executive profiles.17:33–19:45 · Guest disagreement 0/10 Executive Summary of Compass Metrics and Interview Wrap-Up Nathan recaps Compass key operational metrics in a solo wrap-up before delivering sponsor promotions and event announcements.0:28–4:35 · Nathan pushing back 3/10 Weekly Cash Giveaway Announcement and Entry Details Nathan introduces Mike Wilner and explores Compass's marketplace structure. Nathan checks live listings on the site to verify pricing models while Mike explains their fixed-price and project management approach.4:36–8:30 · Nathan pushing back 4/10 Freelancer Unit Economics and Supply Network Curation Nathan presses on how Compass ensures designers accept low fixed payouts and pushes Mike to disclose early revenue figures. Mike explains effective designer hourly rates of forty to sixty dollars.8:31–12:12 · Nathan pushing back 3/10 Monthly Performance Cohorts and Designer Lifestyle Flexibility Nathan notes the operational hazards of scope creep in creative marketplaces, referencing other platforms. Mike details their three-revision structure and explains why human expectation management outweighs software tooling.12:12–14:22 · Nathan pushing back 2/10 Angel Funding, Total Addressable Market, and Contact Channels Nathan inquires about the angel round structure and note terms. Mike shares industry data regarding do-it-yourself website builder completion rates to frame his addressable market.14:36–17:33 · Nathan pushing back 1/10 Sponsor Spotlight: HostGator Website Hosting Platform After an ad transition, Nathan runs through the Famous Five rapid-fire questions. Mike explains his preference for studying athletic routines over tech executive profiles.17:33–19:45 · Nathan pushing back 0/10 Executive Summary of Compass Metrics and Interview Wrap-Up Nathan recaps Compass key operational metrics in a solo wrap-up before delivering sponsor promotions and event announcements.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 62.8% · guest 37.2%0:00 · Nathan 62.8% · guest 37.2%3:00 · Nathan 38.4% · guest 61.6%3:00 · Nathan 38.4% · guest 61.6%6:00 · Nathan 39% · guest 61%6:00 · Nathan 39% · guest 61%9:00 · Nathan 28.6% · guest 71.4%9:00 · Nathan 28.6% · guest 71.4%12:00 · Nathan 58.1% · guest 41.9%12:00 · Nathan 58.1% · guest 41.9%15:00 · Nathan 52.9% · guest 47.1%15:00 · Nathan 52.9% · guest 47.1%18:00 · Nathan 98.6% · guest 1.4%18:00 · Nathan 98.6% · guest 1.4%
Sharpest disagreement ▶ 3:33 Rejecting conventional marketplace pricing model

Mike directly shuts down Nathan's assumption that freelancers set hourly rates, noting clients struggle to judge fair pricing.

Hardest push from Nathan ▶ 5:12 Pushback on marketplace supply willingness

Nathan challenges Mike on how Compass ensures freelance supply when fixed payouts on projects might be viewed as too low.

Biggest teaching moment ▶ 13:05 DIY website builder failure rate breakdown

Mike educates Nathan on why DIY tools fail micro-businesses, citing that ninety-eight percent of users starting on Wix never finish their websites.

Nathan holds their own ▶ 10:00 Deconstructing project management scope creep

Nathan demonstrates marketplace domain knowledge by highlighting how hourly estimations routinely double due to scope creep.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Weekly Cash Giveaway Announcement and Entry Details 4313 Nathan introduces Mike Wilner and explores Compass's marketplace structure. Nathan checks live listings on the site to verify pricing models while Mike explains their fixed-price and project management approach.
Freelancer Unit Economics and Supply Network Curation 4314 Nathan presses on how Compass ensures designers accept low fixed payouts and pushes Mike to disclose early revenue figures. Mike explains effective designer hourly rates of forty to sixty dollars.
Monthly Performance Cohorts and Designer Lifestyle Flexibility 5413 Nathan notes the operational hazards of scope creep in creative marketplaces, referencing other platforms. Mike details their three-revision structure and explains why human expectation management outweighs software tooling.
Angel Funding, Total Addressable Market, and Contact Channels 4312 Nathan inquires about the angel round structure and note terms. Mike shares industry data regarding do-it-yourself website builder completion rates to frame his addressable market.
Sponsor Spotlight: HostGator Website Hosting Platform 2211 After an ad transition, Nathan runs through the Famous Five rapid-fire questions. Mike explains his preference for studying athletic routines over tech executive profiles.
Executive Summary of Compass Metrics and Interview Wrap-Up 0000 Nathan recaps Compass key operational metrics in a solo wrap-up before delivering sponsor promotions and event announcements.

Statements from this episode (13)

Assertion Not checkable as stated
Compass takes a 40% cut on all marketplace transactions
“So we take a 40% cut on everything that comes through our marketplace.”
Mike Wilner Jul 11, 2016 ▶ 3:22
Assertion Not checkable as stated
Compass websites average just under $1,000 in cost
“So we set all the pricing, the average cost of a compass website is just under a thousand dollars.”
Mike Wilner Jul 11, 2016 ▶ 3:44
Assertion Not checkable as stated
Wilner: Compass designers typically earn $40 to $60 per hour
“We typically see 40 to 60 dollars an hour, even for these price points that we have, because we're taking all of the client management overhead out of the equation for them.”
Mike Wilner Jul 11, 2016 ▶ 5:30
Disclosure
Compass maintains a highly curated supply side of under 40 US designers.
“We don't have like a massive network of like hundreds of designers. We actually know all of them personally at this point. So we've got just under 40 all over the country.”
Mike Wilner Jul 11, 2016 ▶ 5:53
Assertion Not checkable as stated
Compass generated approximately $40,000 in total revenue during 2015.
“Total 20 15 revenue that was Again, just doing some quick math. Revenue was around 40 grand.”
Mike Wilner Jul 11, 2016 ▶ 7:41
Assertion Not checkable as stated
Wilner: Compass has processed around $250,000 in total transaction volume
“So that's around 250 grand.”
Mike Wilner Jul 11, 2016 ▶ 8:27
Assertion Not checkable as stated
Compass reported approximately 30 percent month-over-month revenue growth in 2016.
“So we've been growing like 30% month over month.”
Mike Wilner Jul 11, 2016 ▶ 9:39
Disclosure
Compass standardizes client content prep and caps projects at three revision rounds.
“We do things like we get all the content and do the whole content strategy for customers before they even meet a designer. So by the time they meet a designer, they have everything they need throughout the entire project. We also broker like very standardized …”
Mike Wilner Jul 11, 2016 ▶ 10:24
Insight
Wilner argues managing human expectations is harder than building marketplace technology.
“The technology is actually the easier part. The really hard part is just managing humans and expectations and all of those softer things that go into making a marketplace like this work.”
Mike Wilner Jul 11, 2016 ▶ 11:02
Disclosure
Wilner: Compass raised a $300k angel round in late 2015
“So we raised a 300,000 dollar angel round late last year.”
Mike Wilner Jul 11, 2016 ▶ 12:15
Assertion Supported
Wilner: 28 million US businesses have fewer than five employees
“There are twenty-eight million businesses in the U.S. With under five employees, and that's really our sweet spot, and there are, yeah, and so many people need websites.”
Mike Wilner Jul 11, 2016 ▶ 12:59
Assertion Not checkable as stated
Wilner claims 98 percent of Wix users fail to finish building sites.
“98% of people that start building sites on Wix actually fail to complete them, which is a pretty they're a volume play, right?”
Mike Wilner Jul 11, 2016 ▶ 13:11
Insight
Wilner advises founders to study elite athletes rather than peak-success CEOs.
“I actually don't like following CEOs that much cause it just makes you feel bad usually cause the CEOs you follow are generally like at some peak of success. I like following athletes more and like thinking about their habits. So really looking at Steph Curry …”
Mike Wilner Jul 11, 2016 ▶ 15:54
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