Nov 21, 2018 · 20m · top-founders

1215 Cloudability CEO: We're Past $20m in ARR, 11% of Total AWS Spend

Matt Ellis · 9m spoken Nathan Latka · 8m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this episode of The Top Entrepreneurs Podcast, host Nathan Latka interviews Cloudability CEO Matt Ellis to discuss how the company scaled past $20 million in ARR by optimizing over 11% of global AWS cloud spending.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 46% of the talking time here. How this is scored →

Nathan as informed peer 5.9 Guest teaching 4.4 Guest disagreement 2.3 Nathan pushing back 3.9
05100:0010:0020:001:36–4:02 · Nathan as informed peer 6/10 Introducing Matt Ellis, Founder and CEO of Cloudability Nathan probes into the nuances of Cloudability's pricing model, accurately deducing enterprise ACV ranges between $100k and $250k. Matt clarifies how their pricing transitions from percentage-of-spend reporting to modular software fees during optimization.4:02–6:05 · Nathan as informed peer 4/10 Origin Story: From Medical Crisis to Cloud Automation Matt recounts founding the company after emergency surgery and automated billing emails that broke during a vacation to Iceland. He reframes cloud cost management as an ERP supply chain challenge, which Nathan validates.6:05–8:44 · Nathan as informed peer 6/10 Market Scale and Competitive Differentiation Matt shares market share metrics based on AWS spend but deflects exact customer counts due to market competition. Nathan presses him on customer counts and competitors, prompting Matt to distinguish his data science approach from DevOps-oriented competitors.8:44–11:00 · Nathan as informed peer 5/10 Retention Rates, Scaling Challenges, and Customer Churn Nathan inquires whether customer retention is legally locked in or indicative of multi-year LTV cohorts. Matt candidly admits historical churn caused by infrastructure scaling issues during rapid data growth.11:02–14:05 · Nathan as informed peer 8/10 Revenue Expansion Dynamics and Annual Growth Nathan demonstrates significant financial expertise when Matt brings up non-equity funding, articulating how venture debt lenders like SaaS Capital or SVB provide 4-6x MRR leverage layered beneath mezzanine rounds.14:06–17:25 · Nathan as informed peer 6/10 Scale Trajectory to $50M+ ARR and Long-Term IPO Vision Matt outlines an aggressive path past $50M ARR towards an eventual IPO and roll-up strategy. Nathan challenges how Cloudability maintains platform neutrality when recommending public cloud providers without inherent bias.17:25–19:44 · Nathan as informed peer 6/10 Customer Acquisition Payback and Team Distribution When Matt declines to reveal absolute CAC, Nathan smoothly shifts to payback period and mathematically infers acquisition costs from earlier ACV data before closing with the Famous Five.1:36–4:02 · Guest teaching 4/10 Introducing Matt Ellis, Founder and CEO of Cloudability Nathan probes into the nuances of Cloudability's pricing model, accurately deducing enterprise ACV ranges between $100k and $250k. Matt clarifies how their pricing transitions from percentage-of-spend reporting to modular software fees during optimization.4:02–6:05 · Guest teaching 5/10 Origin Story: From Medical Crisis to Cloud Automation Matt recounts founding the company after emergency surgery and automated billing emails that broke during a vacation to Iceland. He reframes cloud cost management as an ERP supply chain challenge, which Nathan validates.6:05–8:44 · Guest teaching 6/10 Market Scale and Competitive Differentiation Matt shares market share metrics based on AWS spend but deflects exact customer counts due to market competition. Nathan presses him on customer counts and competitors, prompting Matt to distinguish his data science approach from DevOps-oriented competitors.8:44–11:00 · Guest teaching 4/10 Retention Rates, Scaling Challenges, and Customer Churn Nathan inquires whether customer retention is legally locked in or indicative of multi-year LTV cohorts. Matt candidly admits historical churn caused by infrastructure scaling issues during rapid data growth.11:02–14:05 · Guest teaching 4/10 Revenue Expansion Dynamics and Annual Growth Nathan demonstrates significant financial expertise when Matt brings up non-equity funding, articulating how venture debt lenders like SaaS Capital or SVB provide 4-6x MRR leverage layered beneath mezzanine rounds.14:06–17:25 · Guest teaching 5/10 Scale Trajectory to $50M+ ARR and Long-Term IPO Vision Matt outlines an aggressive path past $50M ARR towards an eventual IPO and roll-up strategy. Nathan challenges how Cloudability maintains platform neutrality when recommending public cloud providers without inherent bias.17:25–19:44 · Guest teaching 3/10 Customer Acquisition Payback and Team Distribution When Matt declines to reveal absolute CAC, Nathan smoothly shifts to payback period and mathematically infers acquisition costs from earlier ACV data before closing with the Famous Five.1:36–4:02 · Guest disagreement 2/10 Introducing Matt Ellis, Founder and CEO of Cloudability Nathan probes into the nuances of Cloudability's pricing model, accurately deducing enterprise ACV ranges between $100k and $250k. Matt clarifies how their pricing transitions from percentage-of-spend reporting to modular software fees during optimization.4:02–6:05 · Guest disagreement 1/10 Origin Story: From Medical Crisis to Cloud Automation Matt recounts founding the company after emergency surgery and automated billing emails that broke during a vacation to Iceland. He reframes cloud cost management as an ERP supply chain challenge, which Nathan validates.6:05–8:44 · Guest disagreement 4/10 Market Scale and Competitive Differentiation Matt shares market share metrics based on AWS spend but deflects exact customer counts due to market competition. Nathan presses him on customer counts and competitors, prompting Matt to distinguish his data science approach from DevOps-oriented competitors.8:44–11:00 · Guest disagreement 2/10 Retention Rates, Scaling Challenges, and Customer Churn Nathan inquires whether customer retention is legally locked in or indicative of multi-year LTV cohorts. Matt candidly admits historical churn caused by infrastructure scaling issues during rapid data growth.11:02–14:05 · Guest disagreement 2/10 Revenue Expansion Dynamics and Annual Growth Nathan demonstrates significant financial expertise when Matt brings up non-equity funding, articulating how venture debt lenders like SaaS Capital or SVB provide 4-6x MRR leverage layered beneath mezzanine rounds.14:06–17:25 · Guest disagreement 2/10 Scale Trajectory to $50M+ ARR and Long-Term IPO Vision Matt outlines an aggressive path past $50M ARR towards an eventual IPO and roll-up strategy. Nathan challenges how Cloudability maintains platform neutrality when recommending public cloud providers without inherent bias.17:25–19:44 · Guest disagreement 3/10 Customer Acquisition Payback and Team Distribution When Matt declines to reveal absolute CAC, Nathan smoothly shifts to payback period and mathematically infers acquisition costs from earlier ACV data before closing with the Famous Five.1:36–4:02 · Nathan pushing back 4/10 Introducing Matt Ellis, Founder and CEO of Cloudability Nathan probes into the nuances of Cloudability's pricing model, accurately deducing enterprise ACV ranges between $100k and $250k. Matt clarifies how their pricing transitions from percentage-of-spend reporting to modular software fees during optimization.4:02–6:05 · Nathan pushing back 1/10 Origin Story: From Medical Crisis to Cloud Automation Matt recounts founding the company after emergency surgery and automated billing emails that broke during a vacation to Iceland. He reframes cloud cost management as an ERP supply chain challenge, which Nathan validates.6:05–8:44 · Nathan pushing back 6/10 Market Scale and Competitive Differentiation Matt shares market share metrics based on AWS spend but deflects exact customer counts due to market competition. Nathan presses him on customer counts and competitors, prompting Matt to distinguish his data science approach from DevOps-oriented competitors.8:44–11:00 · Nathan pushing back 3/10 Retention Rates, Scaling Challenges, and Customer Churn Nathan inquires whether customer retention is legally locked in or indicative of multi-year LTV cohorts. Matt candidly admits historical churn caused by infrastructure scaling issues during rapid data growth.11:02–14:05 · Nathan pushing back 4/10 Revenue Expansion Dynamics and Annual Growth Nathan demonstrates significant financial expertise when Matt brings up non-equity funding, articulating how venture debt lenders like SaaS Capital or SVB provide 4-6x MRR leverage layered beneath mezzanine rounds.14:06–17:25 · Nathan pushing back 4/10 Scale Trajectory to $50M+ ARR and Long-Term IPO Vision Matt outlines an aggressive path past $50M ARR towards an eventual IPO and roll-up strategy. Nathan challenges how Cloudability maintains platform neutrality when recommending public cloud providers without inherent bias.17:25–19:44 · Nathan pushing back 5/10 Customer Acquisition Payback and Team Distribution When Matt declines to reveal absolute CAC, Nathan smoothly shifts to payback period and mathematically infers acquisition costs from earlier ACV data before closing with the Famous Five.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 76% · guest 24%0:00 · Nathan 76% · guest 24%3:00 · Nathan 18.9% · guest 81.1%3:00 · Nathan 18.9% · guest 81.1%6:00 · Nathan 31.7% · guest 68.3%6:00 · Nathan 31.7% · guest 68.3%9:00 · Nathan 51.7% · guest 48.3%9:00 · Nathan 51.7% · guest 48.3%12:00 · Nathan 54.8% · guest 45.2%12:00 · Nathan 54.8% · guest 45.2%15:00 · Nathan 22.1% · guest 77.9%15:00 · Nathan 22.1% · guest 77.9%18:00 · Nathan 72.1% · guest 27.9%18:00 · Nathan 72.1% · guest 27.9%
Sharpest disagreement ▶ 17:30 Matt bluntly refuses to disclose CAC

Matt firmly rejects Nathan's inquiry into customer acquisition cost, stating plainly that he will not disclose that figure publicly.

Hardest push from Nathan ▶ 6:46 Nathan refuses deflection on customer metrics

Nathan refuses to accept high-level AWS percentages and repeatedly presses Matt to share concrete customer numbers and specific direct competitors.

Biggest teaching moment ▶ 6:18 Matt breaks down cloud spend throughput math

Matt corrects Nathan's understanding of their scale by calculating how 11% of Amazon's quarterly revenue translates into half a billion dollars of managed spend.

Nathan holds their own ▶ 13:39 Nathan details debt provider terms and MRR leverage

Nathan displays authoritative industry knowledge by detailing standard venture debt multiples (4-6x MRR) and explaining how mezzanine debt layers on top to avoid dilution.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Introducing Matt Ellis, Founder and CEO of Cloudability 6424 Nathan probes into the nuances of Cloudability's pricing model, accurately deducing enterprise ACV ranges between $100k and $250k. Matt clarifies how their pricing transitions from percentage-of-spend reporting to modular software fees during optimization.
Origin Story: From Medical Crisis to Cloud Automation 4511 Matt recounts founding the company after emergency surgery and automated billing emails that broke during a vacation to Iceland. He reframes cloud cost management as an ERP supply chain challenge, which Nathan validates.
Market Scale and Competitive Differentiation 6646 Matt shares market share metrics based on AWS spend but deflects exact customer counts due to market competition. Nathan presses him on customer counts and competitors, prompting Matt to distinguish his data science approach from DevOps-oriented competitors.
Retention Rates, Scaling Challenges, and Customer Churn 5423 Nathan inquires whether customer retention is legally locked in or indicative of multi-year LTV cohorts. Matt candidly admits historical churn caused by infrastructure scaling issues during rapid data growth.
Revenue Expansion Dynamics and Annual Growth 8424 Nathan demonstrates significant financial expertise when Matt brings up non-equity funding, articulating how venture debt lenders like SaaS Capital or SVB provide 4-6x MRR leverage layered beneath mezzanine rounds.
Scale Trajectory to $50M+ ARR and Long-Term IPO Vision 6524 Matt outlines an aggressive path past $50M ARR towards an eventual IPO and roll-up strategy. Nathan challenges how Cloudability maintains platform neutrality when recommending public cloud providers without inherent bias.
Customer Acquisition Payback and Team Distribution 6335 When Matt declines to reveal absolute CAC, Nathan smoothly shifts to payback period and mathematically infers acquisition costs from earlier ACV data before closing with the Famous Five.

Statements from this episode (19)

Assertion Not checkable as stated
Cloudability typically reduces customer cloud bills by 20% to 30%
“We're actually reducing your bill typically by 20 to 30% a year on a unit cost.”
Matt Ellis Nov 21, 2018 ▶ 3:12
Assertion Not checkable as stated
Cloudability's cloud bill stayed flat while the business grew 11x
“Our bill personally at cloudability in February was the same as it was in April, 2015, for a business of 11 times bigger.”
Matt Ellis Nov 21, 2018 ▶ 3:16
Disclosure
Cloudability reports typical annual contract values between $100,000 and $250,000
“Typically it's a hundred to 250 grand ACPs.”
Matt Ellis Nov 21, 2018 ▶ 3:56
Insight
Ellis: Cloud IT is a supply chain problem, not a maintenance problem
“The way you made technology work before was you had smart people to make it just work. That Ubuntu server wasn't going to stay working unless it's someone to keep it working. Now you buy it from Google for eight cents an hour. Now the problem is not making it …”
Matt Ellis Nov 21, 2018 ▶ 5:31
Assertion Not checkable as stated
Cloudability processes 11% of total AWS revenue
“We have 11% of Amazon's revenue going through our system, and a fairly large amount of the other two big clouds going through our system.”
Matt Ellis Nov 21, 2018 ▶ 6:07
Assertion Not checkable as stated
Cloudability serves fewer than 1,000 enterprise customers
“With some of those companies like Axio, we have, you know, under a thousand customers.”
Matt Ellis Nov 21, 2018 ▶ 7:04
Assertion Not checkable as stated
Cloudability processed two exabytes of data in 2017
“We processed two exabytes of data last year.”
Matt Ellis Nov 21, 2018 ▶ 8:26
Assertion Not checkable as stated
Cloudability's first three customers from 2012 remain active in 2018
“And the first three customers who signed with us in 2012 are still customers with us today.”
Matt Ellis Nov 21, 2018 ▶ 9:07
Assertion Not checkable as stated
Cloudability grew revenue 40x while its dataset expanded ten million-fold
“Well, we went through a period, we grew the business 40 times in revenue early on, and we grew the revenue the data set size ten million fold.”
Matt Ellis Nov 21, 2018 ▶ 9:22
Assertion Not checkable as stated
Cloudability revenue growth is split evenly between expansion and new logos
“It's about fifty-fifty right now.”
Matt Ellis Nov 21, 2018 ▶ 11:16
Assertion Not checkable as stated
Cloudability doubles or more than doubles its revenue year over year
“We are doubling or more than doubling every year.”
Matt Ellis Nov 21, 2018 ▶ 12:11
Disclosure
Cloudability has raised $32 million in equity funding
“32 in equity.”
Matt Ellis Nov 21, 2018 ▶ 13:00
Insight
Ellis: Mezzanine debt adds leverage and reduces dilution ahead of next round
“There's a leverage limit to what the venture debt people will give you, and then you can generally get more debt from a mezzanine provider, and you'll pay a higher, much higher rate of interest, maybe three or four times what you pay on the venture debt, but y…”
Matt Ellis Nov 21, 2018 ▶ 13:12
Prediction Not checkable as stated
Cloudability predicts exceeding $50 million in ARR by end of 2019
“We'll be double, double, double. So sometime I think by the end of next year we'll be over 50.”
Matt Ellis Nov 21, 2018 ▶ 14:16
Insight
Startups serving everyone early on will lose in every vertical
“But if you're trying to do all things to all people today, you're going to lose in every vertical. You've got to win in one vertical and then combine the winning vertical, the winning solutions. And that happens when the industry matures.”
Matt Ellis Nov 21, 2018 ▶ 15:37
Prediction Didn’t hold up
Cloudability plans to IPO by 2023 to become a consolidation platform
“So sometime in the next five years or mature, we will probably be an IPO. We can use our currency to combine or join a combined entity and go out there and just become something akin to a new version of Cisco or SAP.”
Matt Ellis Nov 21, 2018 ▶ 15:48
Disclosure
Cloudability recovers customer acquisition costs within one year
“Inside the first year.”
Matt Ellis Nov 21, 2018 ▶ 17:40
Assertion Not checkable as stated
75% of new Cloudability customers outpace their contract spending schedules
“About 75% of our upfront new logos are spending ahead of where they thought they were because we accelerate what they do.”
Matt Ellis Nov 21, 2018 ▶ 17:41
Assertion Not checkable as stated
Cloudability employs 130 people, with 75% based in Portland
“130 three quarters of us are based in Portland, Oregon.”
Matt Ellis Nov 21, 2018 ▶ 18:25
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 2,600 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.