Feb 17, 2019 · 21m · top-founders

1303 Ebay to Amazon Dropshipping Arbitrage CEO Makes $5.4M

Max Kolysh · 12m spoken Nathan Latka · 6m spoken
0:00 / 0:00

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In this episode of The Top Entrepreneurs Podcast, host Nathan Latka interviews Zinc.io CEO Max Kolysh on how the bootstrapped SaaS company scaled to $5.4 million in annual revenue by automating e-commerce arbitrage between Amazon and eBay. Kolysh details the mechanics of flagship product Priceyak, guerrilla marketing strategies, and Zinc's strategic transition into enterprise retail intelligence.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 35.1% of the talking time here. How this is scored →

Nathan as informed peer 4.6 Guest teaching 2.9 Guest disagreement 1.3 Nathan pushing back 3.1
05100:0010:0020:000:00–3:00 · Nathan as informed peer 5/10 Episode Preview: Dropshipping Arbitrage at Scale Nathan frames the business overview and probes Max on how their multi-product suite functions and where revenue originates. Max clarifies product responsibilities and explains that Priceyak constitutes roughly 60% of their revenue.3:00–6:24 · Nathan as informed peer 6/10 How Priceyak Automates Dropship Arbitrage When Nathan provides an example using an eBay auction for arbitrage, Max corrects him that eBay is predominantly fixed-price Buy It Now rather than auctions. Nathan then pushes on why Zinc doesn't just execute all the arbitrage themselves instead of enabling third parties, prompting Max to explain market diversification bottlenecks and localized product discovery.6:24–8:30 · Nathan as informed peer 6/10 Priceyak Revenue Mechanics and Customer Cohorts Nathan does rapid math on customer volume and average revenue per user to estimate monthly Priceyak revenue around $250k. Max confirms the rough baseline and shares their capital history of raising less than $400k before reaching profitability.8:30–10:51 · Nathan as informed peer 5/10 Revenue Milestones and Upmarket Enterprise Pivot Nathan and Max pin down exact growth figures, clarifying a transition from $4M to approximately $5.4M-$5.5M. Max explains the intentional growth deceleration due to investing in team structure, PMs, and engineering.10:52–13:06 · Nathan as informed peer 4/10 Guerrilla Marketing Tactics and Customer Acquisition Max details Zinc's unique guerrilla acquisition tactics, including purchasing cheap items from sellers to harvest contact details and answering Stack Overflow queries. Nathan inquires into how this translated into customer acquisition economics.13:06–15:32 · Nathan as informed peer 5/10 Platform Risk Management and Upmarket Innovation Nathan asks about existential platform risks from eBay and Amazon policy updates, which Max addresses by highlighting rapid seller communications. They also cover sales incentives tied to expansion revenue.15:32–17:37 · Nathan as informed peer 5/10 M&A Perspectives, Jet.com Partnership, and Market Dynamics Nathan asks if Max would sell the company at a 5x multiple ($25M), which Max rejects in favor of higher strategic valuations. Max reveals their prior vendor role powering product fulfillment for Jet.com prior to its Walmart acquisition.17:37–20:28 · Nathan as informed peer 5/10 Arbitrage Market Size and International Growth Frontiers Nathan expresses surprise that Zinc's driven GMV ($260M) is not larger given the size of e-commerce, prompting Max to explain market fragmentation, in-house tools by top sellers, and international growth areas before moving through the Famous Five.20:28–20:59 · Nathan as informed peer 0/10 Episode Recap: Zinc's Bootstrap Scale and Metrics Nathan delivers a solo recap summarizing Zinc's revenue metrics, customer count, and low funding history.0:00–3:00 · Guest teaching 2/10 Episode Preview: Dropshipping Arbitrage at Scale Nathan frames the business overview and probes Max on how their multi-product suite functions and where revenue originates. Max clarifies product responsibilities and explains that Priceyak constitutes roughly 60% of their revenue.3:00–6:24 · Guest teaching 6/10 How Priceyak Automates Dropship Arbitrage When Nathan provides an example using an eBay auction for arbitrage, Max corrects him that eBay is predominantly fixed-price Buy It Now rather than auctions. Nathan then pushes on why Zinc doesn't just execute all the arbitrage themselves instead of enabling third parties, prompting Max to explain market diversification bottlenecks and localized product discovery.6:24–8:30 · Guest teaching 2/10 Priceyak Revenue Mechanics and Customer Cohorts Nathan does rapid math on customer volume and average revenue per user to estimate monthly Priceyak revenue around $250k. Max confirms the rough baseline and shares their capital history of raising less than $400k before reaching profitability.8:30–10:51 · Guest teaching 2/10 Revenue Milestones and Upmarket Enterprise Pivot Nathan and Max pin down exact growth figures, clarifying a transition from $4M to approximately $5.4M-$5.5M. Max explains the intentional growth deceleration due to investing in team structure, PMs, and engineering.10:52–13:06 · Guest teaching 4/10 Guerrilla Marketing Tactics and Customer Acquisition Max details Zinc's unique guerrilla acquisition tactics, including purchasing cheap items from sellers to harvest contact details and answering Stack Overflow queries. Nathan inquires into how this translated into customer acquisition economics.13:06–15:32 · Guest teaching 3/10 Platform Risk Management and Upmarket Innovation Nathan asks about existential platform risks from eBay and Amazon policy updates, which Max addresses by highlighting rapid seller communications. They also cover sales incentives tied to expansion revenue.15:32–17:37 · Guest teaching 3/10 M&A Perspectives, Jet.com Partnership, and Market Dynamics Nathan asks if Max would sell the company at a 5x multiple ($25M), which Max rejects in favor of higher strategic valuations. Max reveals their prior vendor role powering product fulfillment for Jet.com prior to its Walmart acquisition.17:37–20:28 · Guest teaching 4/10 Arbitrage Market Size and International Growth Frontiers Nathan expresses surprise that Zinc's driven GMV ($260M) is not larger given the size of e-commerce, prompting Max to explain market fragmentation, in-house tools by top sellers, and international growth areas before moving through the Famous Five.20:28–20:59 · Guest teaching 0/10 Episode Recap: Zinc's Bootstrap Scale and Metrics Nathan delivers a solo recap summarizing Zinc's revenue metrics, customer count, and low funding history.0:00–3:00 · Guest disagreement 1/10 Episode Preview: Dropshipping Arbitrage at Scale Nathan frames the business overview and probes Max on how their multi-product suite functions and where revenue originates. Max clarifies product responsibilities and explains that Priceyak constitutes roughly 60% of their revenue.3:00–6:24 · Guest disagreement 2/10 How Priceyak Automates Dropship Arbitrage When Nathan provides an example using an eBay auction for arbitrage, Max corrects him that eBay is predominantly fixed-price Buy It Now rather than auctions. Nathan then pushes on why Zinc doesn't just execute all the arbitrage themselves instead of enabling third parties, prompting Max to explain market diversification bottlenecks and localized product discovery.6:24–8:30 · Guest disagreement 1/10 Priceyak Revenue Mechanics and Customer Cohorts Nathan does rapid math on customer volume and average revenue per user to estimate monthly Priceyak revenue around $250k. Max confirms the rough baseline and shares their capital history of raising less than $400k before reaching profitability.8:30–10:51 · Guest disagreement 2/10 Revenue Milestones and Upmarket Enterprise Pivot Nathan and Max pin down exact growth figures, clarifying a transition from $4M to approximately $5.4M-$5.5M. Max explains the intentional growth deceleration due to investing in team structure, PMs, and engineering.10:52–13:06 · Guest disagreement 1/10 Guerrilla Marketing Tactics and Customer Acquisition Max details Zinc's unique guerrilla acquisition tactics, including purchasing cheap items from sellers to harvest contact details and answering Stack Overflow queries. Nathan inquires into how this translated into customer acquisition economics.13:06–15:32 · Guest disagreement 1/10 Platform Risk Management and Upmarket Innovation Nathan asks about existential platform risks from eBay and Amazon policy updates, which Max addresses by highlighting rapid seller communications. They also cover sales incentives tied to expansion revenue.15:32–17:37 · Guest disagreement 2/10 M&A Perspectives, Jet.com Partnership, and Market Dynamics Nathan asks if Max would sell the company at a 5x multiple ($25M), which Max rejects in favor of higher strategic valuations. Max reveals their prior vendor role powering product fulfillment for Jet.com prior to its Walmart acquisition.17:37–20:28 · Guest disagreement 2/10 Arbitrage Market Size and International Growth Frontiers Nathan expresses surprise that Zinc's driven GMV ($260M) is not larger given the size of e-commerce, prompting Max to explain market fragmentation, in-house tools by top sellers, and international growth areas before moving through the Famous Five.20:28–20:59 · Guest disagreement 0/10 Episode Recap: Zinc's Bootstrap Scale and Metrics Nathan delivers a solo recap summarizing Zinc's revenue metrics, customer count, and low funding history.0:00–3:00 · Nathan pushing back 3/10 Episode Preview: Dropshipping Arbitrage at Scale Nathan frames the business overview and probes Max on how their multi-product suite functions and where revenue originates. Max clarifies product responsibilities and explains that Priceyak constitutes roughly 60% of their revenue.3:00–6:24 · Nathan pushing back 5/10 How Priceyak Automates Dropship Arbitrage When Nathan provides an example using an eBay auction for arbitrage, Max corrects him that eBay is predominantly fixed-price Buy It Now rather than auctions. Nathan then pushes on why Zinc doesn't just execute all the arbitrage themselves instead of enabling third parties, prompting Max to explain market diversification bottlenecks and localized product discovery.6:24–8:30 · Nathan pushing back 4/10 Priceyak Revenue Mechanics and Customer Cohorts Nathan does rapid math on customer volume and average revenue per user to estimate monthly Priceyak revenue around $250k. Max confirms the rough baseline and shares their capital history of raising less than $400k before reaching profitability.8:30–10:51 · Nathan pushing back 3/10 Revenue Milestones and Upmarket Enterprise Pivot Nathan and Max pin down exact growth figures, clarifying a transition from $4M to approximately $5.4M-$5.5M. Max explains the intentional growth deceleration due to investing in team structure, PMs, and engineering.10:52–13:06 · Nathan pushing back 2/10 Guerrilla Marketing Tactics and Customer Acquisition Max details Zinc's unique guerrilla acquisition tactics, including purchasing cheap items from sellers to harvest contact details and answering Stack Overflow queries. Nathan inquires into how this translated into customer acquisition economics.13:06–15:32 · Nathan pushing back 3/10 Platform Risk Management and Upmarket Innovation Nathan asks about existential platform risks from eBay and Amazon policy updates, which Max addresses by highlighting rapid seller communications. They also cover sales incentives tied to expansion revenue.15:32–17:37 · Nathan pushing back 4/10 M&A Perspectives, Jet.com Partnership, and Market Dynamics Nathan asks if Max would sell the company at a 5x multiple ($25M), which Max rejects in favor of higher strategic valuations. Max reveals their prior vendor role powering product fulfillment for Jet.com prior to its Walmart acquisition.17:37–20:28 · Nathan pushing back 4/10 Arbitrage Market Size and International Growth Frontiers Nathan expresses surprise that Zinc's driven GMV ($260M) is not larger given the size of e-commerce, prompting Max to explain market fragmentation, in-house tools by top sellers, and international growth areas before moving through the Famous Five.20:28–20:59 · Nathan pushing back 0/10 Episode Recap: Zinc's Bootstrap Scale and Metrics Nathan delivers a solo recap summarizing Zinc's revenue metrics, customer count, and low funding history.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 65.4% · guest 34.6%0:00 · Nathan 65.4% · guest 34.6%3:00 · Nathan 25.9% · guest 74.1%3:00 · Nathan 25.9% · guest 74.1%6:00 · Nathan 31.8% · guest 68.2%6:00 · Nathan 31.8% · guest 68.2%9:00 · Nathan 34% · guest 66%9:00 · Nathan 34% · guest 66%12:00 · Nathan 26% · guest 74%12:00 · Nathan 26% · guest 74%15:00 · Nathan 19.4% · guest 80.6%15:00 · Nathan 19.4% · guest 80.6%18:00 · Nathan 44.6% · guest 55.4%18:00 · Nathan 44.6% · guest 55.4%21:00 · Nathan 0% · guest 0%21:00 · Nathan 0% · guest 0%
Sharpest disagreement ▶ 16:48 Rejecting a $25 million buyout scenario

Max dismisses Nathan's proposed $25 million buyout valuation, stating he is optimistic about much greater strategic value.

Hardest push from Nathan ▶ 4:46 Pressing on why Zinc does not capture all arbitrage directly

Nathan challenges the fundamental premise of running SaaS for third parties when Zinc's automated scrapers could capture 100% of the arbitrage margin directly.

Biggest teaching moment ▶ 4:05 Correcting eBay mechanics from auctions to Buy It Now

Max corrects Nathan's auction example by explaining that modern eBay transactions are overwhelmingly fixed-price listings, reframing the dynamics of retail price discrepancy.

Nathan holds their own ▶ 18:02 Challenging GMV scale relative to broader retail market

Nathan immediately contextualizes $260 million as unexpectedly low relative to total e-commerce volume and presses whether market efficiency caps the opportunity.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Episode Preview: Dropshipping Arbitrage at Scale 5213 Nathan frames the business overview and probes Max on how their multi-product suite functions and where revenue originates. Max clarifies product responsibilities and explains that Priceyak constitutes roughly 60% of their revenue.
How Priceyak Automates Dropship Arbitrage 6625 When Nathan provides an example using an eBay auction for arbitrage, Max corrects him that eBay is predominantly fixed-price Buy It Now rather than auctions. Nathan then pushes on why Zinc doesn't just execute all the arbitrage themselves instead of enabling third parties, prompting Max to explain market diversification bottlenecks and localized product discovery.
Priceyak Revenue Mechanics and Customer Cohorts 6214 Nathan does rapid math on customer volume and average revenue per user to estimate monthly Priceyak revenue around $250k. Max confirms the rough baseline and shares their capital history of raising less than $400k before reaching profitability.
Revenue Milestones and Upmarket Enterprise Pivot 5223 Nathan and Max pin down exact growth figures, clarifying a transition from $4M to approximately $5.4M-$5.5M. Max explains the intentional growth deceleration due to investing in team structure, PMs, and engineering.
Guerrilla Marketing Tactics and Customer Acquisition 4412 Max details Zinc's unique guerrilla acquisition tactics, including purchasing cheap items from sellers to harvest contact details and answering Stack Overflow queries. Nathan inquires into how this translated into customer acquisition economics.
Platform Risk Management and Upmarket Innovation 5313 Nathan asks about existential platform risks from eBay and Amazon policy updates, which Max addresses by highlighting rapid seller communications. They also cover sales incentives tied to expansion revenue.
M&A Perspectives, Jet.com Partnership, and Market Dynamics 5324 Nathan asks if Max would sell the company at a 5x multiple ($25M), which Max rejects in favor of higher strategic valuations. Max reveals their prior vendor role powering product fulfillment for Jet.com prior to its Walmart acquisition.
Arbitrage Market Size and International Growth Frontiers 5424 Nathan expresses surprise that Zinc's driven GMV ($260M) is not larger given the size of e-commerce, prompting Max to explain market fragmentation, in-house tools by top sellers, and international growth areas before moving through the Famous Five.
Episode Recap: Zinc's Bootstrap Scale and Metrics 0000 Nathan delivers a solo recap summarizing Zinc's revenue metrics, customer count, and low funding history.

Statements from this episode (19)

Assertion Not checkable as stated
Kolysh: Priceyak accounts for about 60% of Zinc.io's revenue
“About 60% of the total revenue of the company, I would say, comes from Priceyak.”
Max Kolysh Feb 17, 2019 ▶ 2:40
Assertion Not checkable as stated
Zinc's Priceyak automates 20,000 to 25,000 daily orders on Amazon
“And we place like 20 to 25,000 orders a day on Amazon.”
Max Kolysh Feb 17, 2019 ▶ 3:45
Assertion Not checkable as stated
Kolysh: Zinc's co-founder was a major arbitrage seller in high school
“My co-founder was actually one of the biggest arbitrage sellers when he was in high school and that's kind of where part of the origins of zinc came from.”
Max Kolysh Feb 17, 2019 ▶ 4:48
Insight
Long-tail arbitrage niches are too fragmented for software companies to pursue
“There's a lot of niche opportunities that aren't super, you know, they're not million dollar opportunities each, but they may, they might make somebody a hundred K, 200 K a year. And so not an R incentive to kind of seek all these out.”
Max Kolysh Feb 17, 2019 ▶ 5:58
Disclosure
Kolysh: Priceyak has roughly 1,000 customers with heavily skewed monthly revenue
“So we have probably around a thousand customers on priceyac and it's very skewed. So there's some big customers that pay us tens of thousands of dollars a month and there's a lot of smaller ones that pay us on the order of hundreds of dollars a month.”
Max Kolysh Feb 17, 2019 ▶ 6:41
Disclosure
Beginner sellers pay Priceyak 25% to 30% of their profits
“If you're just the beginning seller and you have a couple hundred items, you'll probably be paying us a 102 hundred bucks a month, which works out to like 25, 30% of your profit.”
Max Kolysh Feb 17, 2019 ▶ 6:52
Disclosure
Kolysh: Priceyak generates about $250,000 in monthly revenue
“Yeah. I mean, based on that, it's probably a little bit less, probably about half of that, but yeah.”
Max Kolysh Feb 17, 2019 ▶ 7:23
Disclosure
Zinc raised under $400,000 total while generating millions in revenue
“We took one 20 back then, but yeah, we did that, and then we raised a small pre-seed round after that, so the total fundraise was under 400 K”
Max Kolysh Feb 17, 2019 ▶ 7:44
Assertion Not checkable as stated
Kolysh: Zinc Maintained Profitability for Three Years, Doubling Annually
“We've maintained profitability for the past three years, and we've pretty much doubled every year”
Max Kolysh Feb 17, 2019 ▶ 8:18
Disclosure
Zinc bought cheap eBay items to acquire dropshipper phone numbers
“So for a while you're actually just buying stuff from eBay from almost every seller. And we would, you know, our office was basically filled with junk. We threw a couple office parties where we just gave away lots of stuff and it would be like the cheapest thi…”
Max Kolysh Feb 17, 2019 ▶ 11:17
Disclosure
Zinc's top accounts pay $10,000 to $20,000 monthly
“The LTV for these customers is probably in the high hundreds, if not thousands of dollars. And every once in a while we can, you know, hit a jackpot with a guy who's paying 10 or 20 K a month.”
Max Kolysh Feb 17, 2019 ▶ 12:14
Assertion Not checkable as stated
Zinc used mandatory EU seller addresses for direct-mail marketing
“In the EU and UK legally sellers have to have their address on the listing. So that was even easier to get their contact information. We did a postcard campaign where we just mailed them postcards with some you know, information about Joe Lister and about Pric…”
Max Kolysh Feb 17, 2019 ▶ 12:43
Assertion Not checkable as stated
Kolysh believes Zinc is a top-two scraper of Amazon
“We are probably like the number one or number Two scraper of Amazon and all these other sites.”
Max Kolysh Feb 17, 2019 ▶ 16:26
Disclosure
Kolysh would reject a $25M buyout for Zinc, but accept $100M
“Twenty five million? Probably not, but somewhere. That way I'm pretty like optimistic about the company as a whole. And there's a number for sure. I mean, everybody has a number, right? It's not, you know, I would sell for a hundred for sure.”
Max Kolysh Feb 17, 2019 ▶ 16:48
Assertion Not checkable as stated
Zinc was Jet.com's biggest service vendor prior to its launch
“We were actually like a, their kind of biggest vendor of services before they launched for a year and after they launched, a lot of their sales were actually happening through us.”
Max Kolysh Feb 17, 2019 ▶ 17:19
Disclosure
Zinc captures 20% to 40% of arbitrage sellers' overall profits
“We take about 20 to 40% of the profit that the person earns.”
Max Kolysh Feb 17, 2019 ▶ 17:48
Assertion Not checkable as stated
Zinc drove roughly $260 million in platform gross sales in 2018
“That being said, like last year, I think in total sales driven, we, it was like two hundred sixty million or so.”
Max Kolysh Feb 17, 2019 ▶ 17:56
Opinion
The Amazon-to-eBay retail arbitrage market is heavily saturated and exhausted
“Amazon to eBay, it's definitely kind of exhausted. There's a lot of sellers doing it.”
Max Kolysh Feb 17, 2019 ▶ 18:15
Assertion Not checkable as stated
Zinc holds under 15% of the Amazon-to-eBay arbitrage software market
“In terms of the market, we probably have less than 15% of it in terms of Amazon to eBay.”
Max Kolysh Feb 17, 2019 ▶ 18:22
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