Sep 17, 2020 · 19m · top-founders

Obie Growing on Slack marketplace, $25k MRR, Helps Teams Store Information Efficiently

Chris Buttenham · 10m spoken Nathan Latka · 6m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

Chris Buttenham, founder and CEO of Obie, shares how his team scaled an internal knowledge management SaaS to $25,000 MRR by leveraging app marketplace distribution, disciplined burn management, and lean operations during the remote work surge.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 39% of the talking time here. How this is scored →

Nathan as informed peer 4.7 Guest teaching 2.3 Guest disagreement 0.7 Nathan pushing back 2.3
05100:0010:000:18–3:43 · Nathan as informed peer 4/10 Podcast Promotion: Accessing the Full GetLatka Subscriber Feed Nathan sets up the interview with his standard intro promo before diving into Obie's value proposition. He compares the tool to his own Google Drive workflow, prompting Chris to clarify how Obie aggregates multi-platform knowledge into Slack.3:44–6:36 · Nathan as informed peer 5/10 Pricing Strategy: Mid-Market Flat Rates and Seat Add-ons Nathan breaks down the pricing math around flat rate plans versus seat expansion fees. Chris explains the company's bootstrap origins, 500 Startups background, and lean engineering structure.6:37–9:02 · Nathan as informed peer 6/10 Financial Resilience: Managing Burn and Remote Work Demand Nathan digs into burn rate and unit economics, calculating Obie's gross revenue against monthly burn. Chris explains how the shift to remote work during the pandemic created tailwinds despite founder salary cuts.9:03–11:49 · Nathan as informed peer 5/10 Equity Structure: Navigating Early Cap Table Complexity Nathan inquires about early cap table distribution and salary adjustments. Chris transparently explains giving common stock for early sweat equity and how founder compensation evolved from poverty wages to current levels.11:52–14:27 · Nathan as informed peer 4/10 Sponsor Break: Valuing and Selling Software via Flippa After an ad read for Flippa, Nathan shifts to SaaS retention metrics. Chris explains the multi-year journey to achieve sub-3% monthly churn after narrowing their target customer profile.14:27–18:20 · Nathan as informed peer 7/10 Acquisition Strategy: App Marketplaces, SEO, and Retargeting Nathan shows off pre-interview SEO research by pulling up specific Obie search rankings for custom Slack emojis. Chris explains their organic marketplace reliance and why niche buyer timing makes paid ads difficult.18:20–19:34 · Nathan as informed peer 2/10 The Famous Five: Rapid-Fire Insights and Conclusion Nathan closes with the rapid-fire Famous Five questionnaire and recaps key business metrics without pushback.0:18–3:43 · Guest teaching 3/10 Podcast Promotion: Accessing the Full GetLatka Subscriber Feed Nathan sets up the interview with his standard intro promo before diving into Obie's value proposition. He compares the tool to his own Google Drive workflow, prompting Chris to clarify how Obie aggregates multi-platform knowledge into Slack.3:44–6:36 · Guest teaching 2/10 Pricing Strategy: Mid-Market Flat Rates and Seat Add-ons Nathan breaks down the pricing math around flat rate plans versus seat expansion fees. Chris explains the company's bootstrap origins, 500 Startups background, and lean engineering structure.6:37–9:02 · Guest teaching 2/10 Financial Resilience: Managing Burn and Remote Work Demand Nathan digs into burn rate and unit economics, calculating Obie's gross revenue against monthly burn. Chris explains how the shift to remote work during the pandemic created tailwinds despite founder salary cuts.9:03–11:49 · Guest teaching 3/10 Equity Structure: Navigating Early Cap Table Complexity Nathan inquires about early cap table distribution and salary adjustments. Chris transparently explains giving common stock for early sweat equity and how founder compensation evolved from poverty wages to current levels.11:52–14:27 · Guest teaching 2/10 Sponsor Break: Valuing and Selling Software via Flippa After an ad read for Flippa, Nathan shifts to SaaS retention metrics. Chris explains the multi-year journey to achieve sub-3% monthly churn after narrowing their target customer profile.14:27–18:20 · Guest teaching 3/10 Acquisition Strategy: App Marketplaces, SEO, and Retargeting Nathan shows off pre-interview SEO research by pulling up specific Obie search rankings for custom Slack emojis. Chris explains their organic marketplace reliance and why niche buyer timing makes paid ads difficult.18:20–19:34 · Guest teaching 1/10 The Famous Five: Rapid-Fire Insights and Conclusion Nathan closes with the rapid-fire Famous Five questionnaire and recaps key business metrics without pushback.0:18–3:43 · Guest disagreement 1/10 Podcast Promotion: Accessing the Full GetLatka Subscriber Feed Nathan sets up the interview with his standard intro promo before diving into Obie's value proposition. He compares the tool to his own Google Drive workflow, prompting Chris to clarify how Obie aggregates multi-platform knowledge into Slack.3:44–6:36 · Guest disagreement 0/10 Pricing Strategy: Mid-Market Flat Rates and Seat Add-ons Nathan breaks down the pricing math around flat rate plans versus seat expansion fees. Chris explains the company's bootstrap origins, 500 Startups background, and lean engineering structure.6:37–9:02 · Guest disagreement 1/10 Financial Resilience: Managing Burn and Remote Work Demand Nathan digs into burn rate and unit economics, calculating Obie's gross revenue against monthly burn. Chris explains how the shift to remote work during the pandemic created tailwinds despite founder salary cuts.9:03–11:49 · Guest disagreement 1/10 Equity Structure: Navigating Early Cap Table Complexity Nathan inquires about early cap table distribution and salary adjustments. Chris transparently explains giving common stock for early sweat equity and how founder compensation evolved from poverty wages to current levels.11:52–14:27 · Guest disagreement 0/10 Sponsor Break: Valuing and Selling Software via Flippa After an ad read for Flippa, Nathan shifts to SaaS retention metrics. Chris explains the multi-year journey to achieve sub-3% monthly churn after narrowing their target customer profile.14:27–18:20 · Guest disagreement 2/10 Acquisition Strategy: App Marketplaces, SEO, and Retargeting Nathan shows off pre-interview SEO research by pulling up specific Obie search rankings for custom Slack emojis. Chris explains their organic marketplace reliance and why niche buyer timing makes paid ads difficult.18:20–19:34 · Guest disagreement 0/10 The Famous Five: Rapid-Fire Insights and Conclusion Nathan closes with the rapid-fire Famous Five questionnaire and recaps key business metrics without pushback.0:18–3:43 · Nathan pushing back 2/10 Podcast Promotion: Accessing the Full GetLatka Subscriber Feed Nathan sets up the interview with his standard intro promo before diving into Obie's value proposition. He compares the tool to his own Google Drive workflow, prompting Chris to clarify how Obie aggregates multi-platform knowledge into Slack.3:44–6:36 · Nathan pushing back 2/10 Pricing Strategy: Mid-Market Flat Rates and Seat Add-ons Nathan breaks down the pricing math around flat rate plans versus seat expansion fees. Chris explains the company's bootstrap origins, 500 Startups background, and lean engineering structure.6:37–9:02 · Nathan pushing back 3/10 Financial Resilience: Managing Burn and Remote Work Demand Nathan digs into burn rate and unit economics, calculating Obie's gross revenue against monthly burn. Chris explains how the shift to remote work during the pandemic created tailwinds despite founder salary cuts.9:03–11:49 · Nathan pushing back 3/10 Equity Structure: Navigating Early Cap Table Complexity Nathan inquires about early cap table distribution and salary adjustments. Chris transparently explains giving common stock for early sweat equity and how founder compensation evolved from poverty wages to current levels.11:52–14:27 · Nathan pushing back 1/10 Sponsor Break: Valuing and Selling Software via Flippa After an ad read for Flippa, Nathan shifts to SaaS retention metrics. Chris explains the multi-year journey to achieve sub-3% monthly churn after narrowing their target customer profile.14:27–18:20 · Nathan pushing back 4/10 Acquisition Strategy: App Marketplaces, SEO, and Retargeting Nathan shows off pre-interview SEO research by pulling up specific Obie search rankings for custom Slack emojis. Chris explains their organic marketplace reliance and why niche buyer timing makes paid ads difficult.18:20–19:34 · Nathan pushing back 1/10 The Famous Five: Rapid-Fire Insights and Conclusion Nathan closes with the rapid-fire Famous Five questionnaire and recaps key business metrics without pushback.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 68% · guest 32%0:00 · Nathan 68% · guest 32%3:00 · Nathan 22% · guest 78%3:00 · Nathan 22% · guest 78%6:00 · Nathan 30.7% · guest 69.3%6:00 · Nathan 30.7% · guest 69.3%9:00 · Nathan 21.4% · guest 78.6%9:00 · Nathan 21.4% · guest 78.6%12:00 · Nathan 50.9% · guest 49.1%12:00 · Nathan 50.9% · guest 49.1%15:00 · Nathan 24.1% · guest 75.9%15:00 · Nathan 24.1% · guest 75.9%18:00 · Nathan 74.9% · guest 25.1%18:00 · Nathan 74.9% · guest 25.1%
Sharpest disagreement ▶ 14:29 Rejecting paid acquisition framing

Chris directly pushes back on standard paid marketing assumptions, explaining that Obie cannot profitably convert direct ad spend because demand is heavily impulse- and pain-timing-dependent.

Hardest push from Nathan ▶ 7:51 Reconciling burn rate calculations

Nathan restates and pressures the exact mathematical breakdown of 25k monthly revenue versus 55k expenses to confirm a 30k net burn.

Biggest teaching moment ▶ 3:18 Reframing knowledge management over direct creation

Chris educates Nathan on why standalone knowledge bases fail, explaining that integrating across existing silos like Confluence and Drive inside Slack is what customers actually need.

Nathan holds their own ▶ 16:43 Auditing Obie's specific SEO traffic terms

Nathan demonstrates high-level prep by citing Obie's exact Google ranking positions and search queries, prompting a candid discussion on their content strategy.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Podcast Promotion: Accessing the Full GetLatka Subscriber Feed 4312 Nathan sets up the interview with his standard intro promo before diving into Obie's value proposition. He compares the tool to his own Google Drive workflow, prompting Chris to clarify how Obie aggregates multi-platform knowledge into Slack.
Pricing Strategy: Mid-Market Flat Rates and Seat Add-ons 5202 Nathan breaks down the pricing math around flat rate plans versus seat expansion fees. Chris explains the company's bootstrap origins, 500 Startups background, and lean engineering structure.
Financial Resilience: Managing Burn and Remote Work Demand 6213 Nathan digs into burn rate and unit economics, calculating Obie's gross revenue against monthly burn. Chris explains how the shift to remote work during the pandemic created tailwinds despite founder salary cuts.
Equity Structure: Navigating Early Cap Table Complexity 5313 Nathan inquires about early cap table distribution and salary adjustments. Chris transparently explains giving common stock for early sweat equity and how founder compensation evolved from poverty wages to current levels.
Sponsor Break: Valuing and Selling Software via Flippa 4201 After an ad read for Flippa, Nathan shifts to SaaS retention metrics. Chris explains the multi-year journey to achieve sub-3% monthly churn after narrowing their target customer profile.
Acquisition Strategy: App Marketplaces, SEO, and Retargeting 7324 Nathan shows off pre-interview SEO research by pulling up specific Obie search rankings for custom Slack emojis. Chris explains their organic marketplace reliance and why niche buyer timing makes paid ads difficult.
The Famous Five: Rapid-Fire Insights and Conclusion 2101 Nathan closes with the rapid-fire Famous Five questionnaire and recaps key business metrics without pushback.

Statements from this episode (13)

Disclosure
Obie Customers Pay Between $400 and $600 Per Month
“Between four and 600 dollars a month. Yeah. Depending on the size.”
Chris Buttenham Sep 17, 2020 ▶ 4:39
Assertion Partly supported
Obie Has Raised About $750,000 in Total Capital
“We've only raised about 750 K in US.”
Chris Buttenham Sep 17, 2020 ▶ 5:45
Assertion Not checkable as stated
Obie Bootstrapped for Its First Three to Four Years
“Three or four years of the company, we bootstrapped.”
Chris Buttenham Sep 17, 2020 ▶ 5:49
Assertion Not checkable as stated
Obie Operates With a Team of Five People
“We're only five today.”
Chris Buttenham Sep 17, 2020 ▶ 6:11
Assertion Not checkable as stated
Obie Has Approximately 40 Mid-Market Customers
“We have about 40 mid-market customers”
Chris Buttenham Sep 17, 2020 ▶ 6:42
Assertion Not checkable as stated
Obie Generates Approximately $25,000 in Monthly Revenue
“Yeah, we're doing about 25 K a month in revenue.”
Chris Buttenham Sep 17, 2020 ▶ 7:02
Assertion Not checkable as stated
Obie Burns Roughly $30,000 Per Month
“We're burning about 30 K a month.”
Chris Buttenham Sep 17, 2020 ▶ 7:15
Disclosure
Obie Raised All Capital on Convertible Notes to Maintain Control
“We've raised all of our money on notes to date, so we still retain control.”
Chris Buttenham Sep 17, 2020 ▶ 9:47
Disclosure
Obie Co-Founders Retain About 60% Ownership
“About 60% of the company.”
Chris Buttenham Sep 17, 2020 ▶ 10:29
Disclosure
Obie Founders Took Zero Salary for Two Years, Scaled to 80K CAD
“We paid ourselves nothing for the first two years of the company. And then as we started generating revenue, we paid ourselves, I don't know, some poverty level salary, like 30,000 dollars a year Canadian dollars. And then it was 50, and then we got up to like…”
Chris Buttenham Sep 17, 2020 ▶ 10:45
Disclosure
Obie Founders Recently Cut Their Salaries by 20%
“We cut our salaries recently, 20%. But we're in a position now where things look stable.”
Chris Buttenham Sep 17, 2020 ▶ 11:26
Assertion Not checkable as stated
Obie's Monthly Customer Churn Is Below 3%
“But now we have churn really stable. It's below three percent a month.”
Chris Buttenham Sep 17, 2020 ▶ 13:53
Assertion Not checkable as stated
95% of Obie Sales Come From Inbound Organic Channels
“What is fortunate about our model is that 95% of our sales come inbound organic.”
Chris Buttenham Sep 17, 2020 ▶ 14:49
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