StarZero All shows Try the podcast clipper →

Nov 7, 2021 · 17m · top-founders

Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

Christine Bodegaro · 10m spoken Nathan Latka · 5m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

Nathan Latka interviews Christine Bodegaro, co-founder of Resurface.io, discussing how the company delivers on-premise API observability, navigates per-node pricing, and scales enterprise adoption following a $2 million seed round.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 33.4% of the talking time here. How this is scored →

Nathan as informed peer 5.2 Guest teaching 3.4 Guest disagreement 2.8 Nathan pushing back 4.4
05100:0010:001:24–4:00 · Nathan as informed peer 4/10 Inception of Resurface and Securing Seed Funding Latka inquires about seed financing terms, safe vs priced round, and valuation. Bodegaro admits she was not involved in structuring the round and pauses to regain composure while Latka accommodates her.4:01–6:18 · Nathan as informed peer 5/10 On-Premise Value Proposition and Per-Node Pricing Strategy Bodegaro explains Resurface's on-prem model for sensitive API data compliance and its $5k per-node annual pricing. Latka quickly calculates average contract values of roughly $25k based on node clustering.6:18–9:20 · Nathan as informed peer 6/10 Origin Story: Diagnosing the Trailing Zero Zip Code Bug After Bodegaro recounts solving a 6% revenue loss bug caused by trailing zero zip codes, Latka aggressively presses her on how they bill customers if they lack on-prem telemetry, extracting the 72-node figure.9:23–13:01 · Nathan as informed peer 6/10 FounderPath Valuation Tool Mid-Roll Advertisement Following the mid-roll ad, Latka calculates Resurface's run rate at $360k ARR, but Bodegaro firmly rejects the math due to early steering-council discounts before outlining target verticals.13:01–16:34 · Nathan as informed peer 5/10 Runway Management, Capital Allocation, and Marketing Strategy Latka demands that Bodegaro quantify her vague statements regarding conservative spending into concrete runway figures, and Bodegaro later bluntly refuses to disclose her age during the rapid-fire questions.1:24–4:00 · Guest teaching 2/10 Inception of Resurface and Securing Seed Funding Latka inquires about seed financing terms, safe vs priced round, and valuation. Bodegaro admits she was not involved in structuring the round and pauses to regain composure while Latka accommodates her.4:01–6:18 · Guest teaching 5/10 On-Premise Value Proposition and Per-Node Pricing Strategy Bodegaro explains Resurface's on-prem model for sensitive API data compliance and its $5k per-node annual pricing. Latka quickly calculates average contract values of roughly $25k based on node clustering.6:18–9:20 · Guest teaching 4/10 Origin Story: Diagnosing the Trailing Zero Zip Code Bug After Bodegaro recounts solving a 6% revenue loss bug caused by trailing zero zip codes, Latka aggressively presses her on how they bill customers if they lack on-prem telemetry, extracting the 72-node figure.9:23–13:01 · Guest teaching 4/10 FounderPath Valuation Tool Mid-Roll Advertisement Following the mid-roll ad, Latka calculates Resurface's run rate at $360k ARR, but Bodegaro firmly rejects the math due to early steering-council discounts before outlining target verticals.13:01–16:34 · Guest teaching 2/10 Runway Management, Capital Allocation, and Marketing Strategy Latka demands that Bodegaro quantify her vague statements regarding conservative spending into concrete runway figures, and Bodegaro later bluntly refuses to disclose her age during the rapid-fire questions.1:24–4:00 · Guest disagreement 1/10 Inception of Resurface and Securing Seed Funding Latka inquires about seed financing terms, safe vs priced round, and valuation. Bodegaro admits she was not involved in structuring the round and pauses to regain composure while Latka accommodates her.4:01–6:18 · Guest disagreement 1/10 On-Premise Value Proposition and Per-Node Pricing Strategy Bodegaro explains Resurface's on-prem model for sensitive API data compliance and its $5k per-node annual pricing. Latka quickly calculates average contract values of roughly $25k based on node clustering.6:18–9:20 · Guest disagreement 3/10 Origin Story: Diagnosing the Trailing Zero Zip Code Bug After Bodegaro recounts solving a 6% revenue loss bug caused by trailing zero zip codes, Latka aggressively presses her on how they bill customers if they lack on-prem telemetry, extracting the 72-node figure.9:23–13:01 · Guest disagreement 5/10 FounderPath Valuation Tool Mid-Roll Advertisement Following the mid-roll ad, Latka calculates Resurface's run rate at $360k ARR, but Bodegaro firmly rejects the math due to early steering-council discounts before outlining target verticals.13:01–16:34 · Guest disagreement 4/10 Runway Management, Capital Allocation, and Marketing Strategy Latka demands that Bodegaro quantify her vague statements regarding conservative spending into concrete runway figures, and Bodegaro later bluntly refuses to disclose her age during the rapid-fire questions.1:24–4:00 · Nathan pushing back 4/10 Inception of Resurface and Securing Seed Funding Latka inquires about seed financing terms, safe vs priced round, and valuation. Bodegaro admits she was not involved in structuring the round and pauses to regain composure while Latka accommodates her.4:01–6:18 · Nathan pushing back 2/10 On-Premise Value Proposition and Per-Node Pricing Strategy Bodegaro explains Resurface's on-prem model for sensitive API data compliance and its $5k per-node annual pricing. Latka quickly calculates average contract values of roughly $25k based on node clustering.6:18–9:20 · Nathan pushing back 6/10 Origin Story: Diagnosing the Trailing Zero Zip Code Bug After Bodegaro recounts solving a 6% revenue loss bug caused by trailing zero zip codes, Latka aggressively presses her on how they bill customers if they lack on-prem telemetry, extracting the 72-node figure.9:23–13:01 · Nathan pushing back 5/10 FounderPath Valuation Tool Mid-Roll Advertisement Following the mid-roll ad, Latka calculates Resurface's run rate at $360k ARR, but Bodegaro firmly rejects the math due to early steering-council discounts before outlining target verticals.13:01–16:34 · Nathan pushing back 5/10 Runway Management, Capital Allocation, and Marketing Strategy Latka demands that Bodegaro quantify her vague statements regarding conservative spending into concrete runway figures, and Bodegaro later bluntly refuses to disclose her age during the rapid-fire questions.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 51.6% · guest 48.4%0:00 · Nathan 51.6% · guest 48.4%3:00 · Nathan 19.2% · guest 80.8%3:00 · Nathan 19.2% · guest 80.8%6:00 · Nathan 20.6% · guest 79.4%6:00 · Nathan 20.6% · guest 79.4%9:00 · Nathan 46.1% · guest 53.9%9:00 · Nathan 46.1% · guest 53.9%12:00 · Nathan 18.5% · guest 81.5%12:00 · Nathan 18.5% · guest 81.5%15:00 · Nathan 52.6% · guest 47.4%15:00 · Nathan 52.6% · guest 47.4%
Sharpest disagreement ▶ 10:15 Refusing ARR extrapolation

Bodegaro directly pushes back against Latka calculating $360k in ARR from 72 live nodes, stating the calculation is not fair due to early advisory discounts.

 Hardest push from Nathan ▶ 8:45 Interrogating on-prem billing mechanics

Latka refuses to accept Bodegaro's claim that they lack node visibility, challenging how they can accurately invoice customers without knowing deployed nodes.

 Biggest teaching moment ▶ 6:35 Trailing zero zip code case study

Bodegaro details how Resurface caught a silent failure where zip codes ending in zero failed online checkout, causing a 6% revenue drop for a major hardware company.

 Nathan holds their own ▶ 8:45 Highlighting on-prem revenue recognition challenges

Latka leverages his SaaS model expertise to pinpoint the operational flaw in on-prem billing without usage telemetry, forcing the guest to explain true-up reconciliation.
the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Inception of Resurface and Securing Seed Funding 4214 Latka inquires about seed financing terms, safe vs priced round, and valuation. Bodegaro admits she was not involved in structuring the round and pauses to regain composure while Latka accommodates her.
On-Premise Value Proposition and Per-Node Pricing Strategy 5512 Bodegaro explains Resurface's on-prem model for sensitive API data compliance and its $5k per-node annual pricing. Latka quickly calculates average contract values of roughly $25k based on node clustering.
Origin Story: Diagnosing the Trailing Zero Zip Code Bug 6436 After Bodegaro recounts solving a 6% revenue loss bug caused by trailing zero zip codes, Latka aggressively presses her on how they bill customers if they lack on-prem telemetry, extracting the 72-node figure.
FounderPath Valuation Tool Mid-Roll Advertisement 6455 Following the mid-roll ad, Latka calculates Resurface's run rate at $360k ARR, but Bodegaro firmly rejects the math due to early steering-council discounts before outlining target verticals.
Runway Management, Capital Allocation, and Marketing Strategy 5245 Latka demands that Bodegaro quantify her vague statements regarding conservative spending into concrete runway figures, and Bodegaro later bluntly refuses to disclose her age during the rapid-fire questions.

Statements from this episode (10)

Disclosure
Resurface raised just over $2 million in seed funding
“We raised just over two million in our seed round and have some great investors. We've got access ventures. We've got first mile. We've got SAS and Alarian.”
Christine Bodegaro Nov 7, 2021 ▶ 1:59
Assertion Contradicted
OWASP recommends 180-day data retention for API traceability
“So OWASP recommends a 180 day retention for audit trails and traceability.”
Christine Bodegaro Nov 7, 2021 ▶ 5:07
Disclosure
Resurface charges $5,000 per node annually
“We are priced per node and it's published on our site. We are at five K and node.”
Christine Bodegaro Nov 7, 2021 ▶ 5:15
Assertion Not checkable as stated
Resurface diagnosed e-commerce outage for 'fruit-based' hardware manufacturer
“And that is that a very large hardware manufacturer, fruit-based hardware manufacturer, Had a precipitous drop in their online store. Once they launched a new version, couldn't figure out what it was rolled in there with our solution and tracked and logged all…”
Christine Bodegaro Nov 7, 2021 ▶ 6:28
Assertion Not checkable as stated
Trailing zero zip code bug caused a 6% revenue drop
“And it turns out that six percent of the zip codes in the U S and in zero. So that was a six percent revenue drop.”
Christine Bodegaro Nov 7, 2021 ▶ 7:13
Assertion Not checkable as stated
Resurface has a couple dozen active customers
“So we've got, I mean, we're early days, but we've got a couple dozen that are active in all states of, you know, hey, we're trying this out proof of value through in production.”
Christine Bodegaro Nov 7, 2021 ▶ 7:57
Assertion Not checkable as stated
Resurface has about 72 installed nodes deployed
“It'd be about 72.”
Christine Bodegaro Nov 7, 2021 ▶ 9:00
Disclosure
Resurface has a team of just under a dozen people
“So we are just under a dozen people and some of those are fractional.”
Christine Bodegaro Nov 7, 2021 ▶ 11:09
Assertion Not checkable as stated
Resurface has seen zero customer churn or downgrades
“Haven't seen that. We've seen the opposite. Not yet.”
Christine Bodegaro Nov 7, 2021 ▶ 12:25
Prediction Didn’t hold up
Resurface is about 12 months away from raising a Series A
“That clock is ticking for sure, and we're thinking we're about 12 months from series A. It could go faster, just depending on the climate and where we think we're ready”
Christine Bodegaro Nov 7, 2021 ▶ 13:08
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 2,600 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.

Try the podcast clipper Learn more