ServiceMax

“Hari was the co-founder of ServiceMax, brought that company to, sold it to GE for a billion.”

“Three, four CEOs went through that gamut during that timeframe and they were divesting significant portion of their company to generate and gather cash, right? And focus back into their niche of what actually created GE, what was a hundred, 150 years ago.”

“It's actually not our competitors, right? It's a very, we have smaller competitors. Most of it is still manual processes. You put these guys and gals out in the field and they're using their spreadsheets or their clipboards to figure out how to solve an issue.”

“We've got over close to 400 now enterprise customers, all enterprise B to B and, you know, large enterprise to give you context.”

“We chose not to go down and execute on the SPAC at the end, by the way, to be clear, but the, all the work that we did was huge.”

“To serve a complex asset, you need a skilled technician to do that, right? And most of the time, 80% of the time, that's a badge employee. 20% of the time, by the way, they will train third parties and certify them.”

“I think the last disclosure we made was we were approaching hundred and fifty million dollars plus of ARR. So really well as getting operating profit and free cashflow positive as well.”

“Our net retention is in the 115, 121% range, right?”

“Engineers are two 50 of that.”

“Yeah, we've done a great job around our retention rates are in the mid to high nineties, right? So we do a phenomenal- Gross or net? Gross.”

“Got like 580 people.”

“So Philips Healthcare is a great customer of ours. They procured our SaaS offering by which they have their technicians that fix those products and those medical equipment in those clinics or hospitals.”

“I target it as 30% plus on organic And organic growth that we've been getting out of the business. So we've been doing a 20 to 35% is kind of the kind of vicinity where at scale, it starts to make sense.”

“We bought liquid frameworks, our biggest M&A deals since the company was formed.”

“Quite frankly, we're a big Provider of many GE kind of business units, their ultimate utilization of our software for their field techs as well, Nathan.”

“Silver Lake, who owns about 80% or some, a large percentage of the company as well as GE and then Salesforce Ventures.”

“There's at least 7.8 million technicians. Eight million technicians around the world to give context of why that your question around that 400 customers, how much they could continue to grow only three to 400,000 or thereabouts are technicians that are using s…”

“A hundred plus investors that never knew about ServiceMax, being able to talk to them like we are with you, Nathan, and going into the guts is always a good thing.”

“Founders Athani and Hari built the company, actually, and was one of the hottest startups, which ultimately got sold to GE, I think in 2016, Nathan, for close to a billion dollars.”