SaaS packaging

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jun 7, 2018 by Matt Price · across every show →

Everything said about SaaS packaging, oldest first

Jun 7, 2018 negative
Insight
Price: Bundling unwanted free features makes customers feel they are overpaying
“Sometimes putting things in as free can actually add complexity to the customer if they're not going to want to use it and also makes them feel that there may be over overpaying because they're getting things that they actually don't want to use.”
Matt Price Jun 7, 2018 ▶ 8:47 1048 How Zendesk Figures Out Pricing and Product Strategy
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