Richpanel

“There's a company called JetCommerce, where I used to do like a million dollars. I reached million dollars in the era, but it was mainly custom services. That I did from 2018 to 19. And I completely shut that down. It's also the thing that funded my RichPanel …”

“And by the way, Shopify and others are getting very strict about who's processing this payment because they want to control it.”

“So when I'm saying that we're going to cross four million, the number of customers is going to like probably triple or quadruple.”

“So I'm doing a 3.5 million dollar round actually five million dollar round with like a, with an extension seed extension. And I'm doing like a 500 K round for with the angels”

“I did raise two million dollars from Sequoia at a twenty million dollar valuation. I did that in 2020.”

“We do have like two sales people, only two, two account execs that bring in like all the revenue.”

“So if it's a ticket, you pay approximately 20 cents per ticket. If it's a, you know, self-resolve, you pay like one dollar.”

“If you look at any business, you look at their customer service, customers usually contacting about the same, you know, same seven to eight types of issues, but customers, but business are still using agents to handle these issues. And if you contrast it with,…”

“They need to do what Uber has done. They need to do what Amazon has done. They need to get to a stage where the product handles. 95% of the issues and only five percent come to them. When the issue is only five percent, then these people will not be somewhere …”

“We also got selected by Combinator, but we decided to not go ahead with it. Because this thing happened like one week before YC, YC was all remote. I'm a big YC fan, but it didn't make sense, you know, to dilute so much when we were already getting, they wante…”

“200 paying customers with an ACV of around 10,000.”

“I have like three, four customers that pay a 100,000 and they've all closed like in the last quarter.”

“Because we're three X more expensive than the competition.”

“We crossed two million dollars in December of 2020, and we are on path to take this year to like 4.5 million.”