Retention.com

“Now we're pivoting to B to B, and, like, really the reason why is, and why I say I'm stuck again, is this unbelievably high-churn paradigm, and I'm talking, like, 60% gross per year”

“We actually got to twelve million with six people.”

“One thing that I just didn't get before, like, kind of a year and a half ago, is that there are product categories within SaaS that are just intrinsically higher churn than other product categories in SaaS, especially in MarTech. So, the golden goose in MarTec…”

“Like, the consultant I use is, 12,500 dollars a month, but we're using it for four people. It's an integral part of our PLG, so I'm paying somebody who works with him 15 grand to manage outbound communication off of my profile, and set meetings, and move peopl…”

“I've been on this entrepreneurial journey for 11 years, and I started this company that's now twenty-two million ARR four years ago, and before that, I was stuck at three million ARR for four years.”

“I paid myself four million dollars last year”

“The weird thing about human psychology is that even if something is making you eleven million dollars, if it's not growing, the thing that's growing from one to two is more exciting.”

“We were twelve million ARR with six people, and I basically just took all the free cash and put it into trying to create what I viewed as, like, the unicorn company, and, like, honed it in an ICP, thinking it was gonna, like, completely solve this term problem…”

“23, 20, 23.8.”

“It's six months before the contract expires. They're like, we're gonna triple your price and hang up the phone.”

“It's making eleven million dollars of profit this year, so it's exciting for the founders.”

“The margins, I think, are typically better than SAS as you keep scaling. You know, you kind of have this, like, wonderful quality where you compile a lot of data at SAS margins, and then You don't really have to increase the spend on that data if you do it the…”

“It's 85% of our revenue. It's a 120% of our profit right now.”