OnStrategy

“So we grew a SAS DIY model up to about 1.5000000 and we had churn, or we had a retention of about 70% pretty high churn. We couldn't change it. We couldn't fix it. We couldn't retain any more customers.”

“Every single client is assigned to a senior strategist. They know The work. They know how to deliver strategic plans. They know how to write OKRs. They know how to manage a quarterly performance cycle. We do not have low, lower trained customer service reps.”

“Just this year, we changed it even more, and that's how we got the expansion revenue that got us to the 107%.”

“We are fully bootstrapped. We have no debt. Nathan. We are working too hard. We have no debt. We are profitable. We pay, pay, pay profit sharing and we're still here.”

“We don't sell per seat, and the reason that we did that is because when we deploy OKRs, the more people that have OKRs, the better off we are. Why would we put a pricing barrier up in front of our customers?”

“We built our own metrics based on not utilization because we don't really care about app utilization. We care about the fact that our clients are delivering organizational performance. So if they're not hitting their KPIs and their OKRs, We are failing as an o…”

“There's no question. We don't ask you if you want services. We don't ask you if you want an add-on. If you want to buy from us, it's software and services. That's how we sell it.”

“We increased our prices about 30%. We shifted to a quarterly pricing model, matched that up with our, like, our job to be done, which is managing a quarterly process and got paid more for that. So that's really working for us, and that's how we got to more tha…”

“Our annual contract value is about 30 K.”

“We don't do any outbound because selling strategy and OKRs is like selling a root canal. So we stopped doing that. It doesn't work for us.”

“We started all over again, and we churned out all, a 1000000.2, 1.5, In, in zombie revenue over the past, we have a little bit left, and we rebuilt the whole business.”

“But we're clocking in at about 200, K per FTE, and that's pretty good. That's above average.”

“Producing content's easy. We are producing content, all of us, all of the time. Producing low in the funnel content that converts is something that we shifted to, and that was a big unlock for us.”