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Negative churn

2 statements across 2 episodes · 1 bullish · 0 bearish · 2 people on the record · first statement May 26, 2018 by Emeric Ernoult · across every show →

Everything said about Negative churn, oldest first

May 26, 2018
Insight
Negative churn is impossible for self-serve SMB SaaS
“I don't know anybody in the SMB space who has no churn or negative churn. Negative churn is always, is for higher paid customers.”
Emeric Ernoult May 26, 2018 ▶ 7:49 1036 How He Took SMB Churn From 12% Monthly to 4% In Social Media Marketing Space
Oct 20, 2018 bullish
Assertion Not checkable as stated
Wochit maintains net negative revenue churn via client expansions
“I can also, I only tell you that we have what it was called the negative churn. Which means eventually we grow like it's we, not only do we keep our clients, we have expansions.”
Dror Ginzberg Oct 20, 2018 ▶ 14:59 1183 Why 200 Enterprise Clients Pay Him $10m+ to Scale Video Production
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