Customers.ai

7 statements across 1 episodes · 6 bullish · 0 bearish · 1 people on the record · first statement Sep 19, 2023 by Larry Kim · said 20 times in 1 episodes since 2023 · across every show →

Mentions by year

brought up most by Nathan Latka (20)

mentionsepisodesper episode tap a year for its mentions

2023 20 mentions in 1 episode

His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model Sep 19, 2023 · 20 mentions · from 0:58
every mention in 2023, scene by scene →

every mention, scene by scene, with the transcript →

Everything said about Customers.ai, oldest first

Sep 19, 2023 positive

Disclosure

Larry Kim: $400K FounderPath loan and personal capital bridged pivot past $2M.

“Initially it was about a 400 K loan. You know, we had over a million in revenue, so that's, you know, 400 K is like, you know, less than 40% of a month's of ARR. And then I put an equal amount of capital in you know, just to gross that up a little bit and that…”

Larry Kim Sep 19, 2023 ▶ 10:52 His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Sep 19, 2023 bullish

Prediction Not checkable as stated

Larry Kim: Customers.ai targets mid-to-high single-digit millions in 2023 ARR.

“We'll call it mid to high single digit millions in AR.”

Larry Kim Sep 19, 2023 ▶ 15:25 His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Sep 19, 2023 positive

Opinion

Larry Kim: Customers.ai differentiates by running its own LLM, not ChatGPT API.

“These AI companies are just like invoking chat GPT API. I think we're significantly differentiated from that because we have our own LLM.”

Larry Kim Sep 19, 2023 ▶ 2:22 His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Sep 19, 2023 positive

Assertion Not checkable as stated

Larry Kim: Customers.ai has hundreds of core enterprise customers and 1,000+ self-signups.

“For our ICP customers that, that we're really focused on, it's in the mid hundreds. And then we have these like over a thousand of these other kind of Self-sign up customers.”

Larry Kim Sep 19, 2023 ▶ 21:04 His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Sep 19, 2023 neutral

Disclosure

Larry Kim personally invested in every Customers.ai funding round since inception.

“I have done that at every round of investment you know, from since, since, since, since inception of the company.”

Larry Kim Sep 19, 2023 ▶ 20:26 His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Sep 19, 2023 positive

Assertion Not checkable as stated

Larry Kim: Customers.ai burns less than $1 per net ARR dollar added.

“It's we're burning less than a dollar for every net dollar of ARR being added, which you know, if you believe David Sacks or whatever, that guy says something like that's, we never see that he says.”

Larry Kim Sep 19, 2023 ▶ 16:47 His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Sep 19, 2023 positive

Insight

Larry Kim: Selling lead data captures more wallet share than advertising software.

“WordStream was like a kind of a management tool. They would spend 500 dollars with us for the tool expense, but then they would spend 10,000 on leads through Google and Facebook. So, so our share of wallet was, you know, smaller, more modest. Here we're provid…”

Larry Kim Sep 19, 2023 ▶ 23:27 His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Customers.ai

Mentions by year

Everything said about Customers.ai, oldest first

Turn any episode into a week of clips.