customer success team
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Oct 23, 2018 by Paul Lynch · across every show →
Everything said about customer success team, oldest first
Oct 23, 2018 neutral
Assembla triggers customer success team bonuses based on net negative revenue churn
“There's a specific base salary that the guys come in on. There's a incentive scheme around their individual KPIs and targets. And then there's a bonus at the end of each month. If we see, you know net, net negative revenue growth across the whole team.”