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Avaya

3 statements across 1 episodes · 0 bullish · 3 bearish · 1 people on the record · first statement Jun 1, 2017 by Gadi Shamia · said 5 times in 3 episodes since 2017 · across every show →

Mentions by year

brought up most by Jeff Cotton (2), Gadi Shamia (2), Jeremiah Wilson (1)

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2022 2 mentions in 1 episode
2017 3 mentions in 2 episodes 2 per episode

every mention, scene by scene, with the transcript →

Everything said about Avaya, oldest first

Jun 1, 2017 negative
Assertion Not checkable as stated
Competitors in the contact center space invest maximum 15% in R&D
“Most of our competitors in the cost of the space wouldn't invest more than 15%.”
Gadi Shamia Jun 1, 2017 ▶ 13:55 677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia
Jun 1, 2017 bearish
Assertion Partly supported
Shamia: Call center market is $22B dominated by legacy incumbents
“The call center space is a twenty-two billion dollar market. It's still dominated by old players like Avaya and Cisco and Genesis that sell the same system for 2030 years.”
Gadi Shamia Jun 1, 2017 ▶ 4:18 677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia
Jun 1, 2017 negative
Opinion
Shamia: Five9, inContact, Genesys, Avaya operate in maintenance mode
“You know, five, nine in contact, Genesis, Avaya are the main competitors. Most of them are more maintenance mode than an innovation.”
Gadi Shamia Jun 1, 2017 ▶ 14:02 677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia
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