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Andy MacMillan

6 statements across 2 episodes · 2 bullish · 0 bearish · 1 people on the record · first statement May 26, 2019 by Andy MacMillan · across every show →

On the record as a speaker too: Andy MacMillan's record, appearances and statements → this page counts the times other people say the name.

Everything said about Andy MacMillan, oldest first

May 26, 2019 bullish
Assertion Not checkable as stated
UserTesting expanded a Fortune 50 customer from one to 28 departments
“In my first quarter, we had a large, you know, fortune, 50 company where, you know, we started off in one department, and we were in the process of doing a ULA with them to go across 28 departments that's just grown organically.”
Andy MacMillan May 26, 2019 ▶ 13:09 1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers
May 26, 2019 positive
Assertion Not checkable as stated
MacMillan: A customer's execs do monthly 30-minute UserTesting calls with users
“One of my customers has an executive team that every month, every executive for 30 minutes has a call on our platform of virtual discussion with an end user of their product.”
Andy MacMillan May 26, 2019 ▶ 15:07 1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers
May 26, 2019
Disclosure
UserTesting will spend $1.50 to $1.70 in CAC per new ARR dollar
“I'm willing to spend a dollar 50 to a dollar 70, but all that's based on this idea of having really high gross retention.”
Andy MacMillan May 26, 2019 ▶ 18:20 1401 UserTesting CEO "We're at $65m in ARR Now, Hoping to Break $80m by EOY" across 3000 paying customers
Mar 19, 2020
Disclosure
UserTesting's customer success team does no selling or upsells
“I have a chief customer officer who reports directly to me and they are solely responsible for making sure the customers are successful. They don't sell them anything. They don't upsell them anything.”
Andy MacMillan Mar 19, 2020 ▶ 9:12 1699 UserTesting Grabs $100m Series D w/ $84m in Revenues While Rest Of World Virus Panics, How Will CEO Spend Money?
Mar 19, 2020
Assertion Not publicly verifiable
UserTesting maintains an 86% gross revenue retention rate
“We're at about 86% right now retention, so call it 24 sorry, 14% gross churn.”
Andy MacMillan Mar 19, 2020 ▶ 8:15 1699 UserTesting Grabs $100m Series D w/ $84m in Revenues While Rest Of World Virus Panics, How Will CEO Spend Money?
Mar 19, 2020 neutral
Assertion Not checkable as stated
UserTesting burned $1M to $2M monthly prior to its Series D
“Yeah, absolutely. And that's probably right somewhere in that window is probably right about where we were.”
Andy MacMillan Mar 19, 2020 ▶ 16:08 1699 UserTesting Grabs $100m Series D w/ $84m in Revenues While Rest Of World Virus Panics, How Will CEO Spend Money?
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