account manager
also referred to as: account managers
3 statements across 3 episodes · 1 bullish · 0 bearish · 3 people on the record · first statement Feb 25, 2021 by Derek O'Carroll · across every show →
Everything said about account manager, oldest first
Feb 25, 2021 positive
Brightpearl bases CS commission plans on retention rather than hard quotas
“We have CS reps split into two. We have technical account managers that are all around adoption. And then we have account managers that are all about contract renewal, negotiation, pass value delivered. So they're the two roles. And both of them have a commiss…”
Sep 14, 2021 neutral
Jun 20, 2024
Domartini: Customer Account Managers Must Operate Like CEOs
“A good account manager is like a CEO. You need to know about sales. You need to be able to negotiate with a client. You need to know very well your product because your client is asking, okay, but how do I use this product? How do I generate the right value fr…”