“And the one, three, one rule is a core principle and it's part of our culture and all my companies.
I literally, it's shorthand. We use it all the time. What's your one, three, one. And it's essentially asking the person to come to you and first off, describe one specific problem you're talking about.
Cause oftentimes people come to you and they talk in circles. I usually politely ask somebody to stop and say, what is the problem you're trying to solve?
And then they define it. Then I ask them, what are the three options they evaluated?”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
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