customer feedback
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement May 12, 2026 by Rob Walling · across every show →
Everything said about customer feedback, oldest first
May 12, 2026
Walling: Customer feedback cannot dictate how a founder should pivot
“If you have 50 customers that are not really paying or churning, and you ask them what you should do differently, they'll tell you 47 different things. And as the founder, you have to make the hard decision with incomplete information to figure out what and ho…”