Service

“And like one of the big differences I learned between services and software is in services, a growth assistant or ampush, you could kind of tell me your problem in a vague term. Oh, here's my issue. And I'd say, well, here's a human. This human can probably ad…”

“I think in general, it's a big trend of, like, shifting from, like, teach you how to do something to, like, press button and it's done. Like, do it for you.”

“I would start with services first, so you do the work by hand, you build the same system for five companies, 10 companies, and you notice the pain that repeats, and then that's when you turn it into software. That's all, and that's also how you avoid building …”