Garcia claims no telecom provider offers active listening AI softphone receptionists
Rick Garcia · Startup Acquisition Stories with Rick Garcia - Founder and COO of G12 Communications · Apr 11, 2022 · at 32:12
Rick Garcia, COO of telecom provider G12 Communications, discusses the untapped product opportunity for conversational AI virtual receptionists integrated directly into business phone systems.
0:00 / 0:09exact quote · 10.0s
720p mp4 · rendered on demand · StarZero watermark
“Nobody in the phone business has that today. Like they just don't have that. They have an IVR or they have an, you know, an auto attendant and stuff like that, but they don't have like someone that's actively listening and doing something while they're talking.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Rick Garcia
Garcia claims many software founders on MicroAcquire lack B2B sales capabilities
“There's a ton of tech guys on there, and I say tech guys, software guys, that are building amazing tools, that build amazing sort of applications, that I look at and go from a, I mean, I'm in, I'm selling to businesses every day, and I look at them and go, I s…”
Garcia claims he knows the voice business better than Vonage or RingCentral
“I think I know my business in the voice space better than the guys that A Vonage or a ring or the big guys, right? I know this business very, very well, down to the penny.”
Garcia predicts acquired startup Monster VoIP can scale to $10 million ARR
“I think Monster, we could, I could scale that to, you know, 10, ten million dollars in AR are pretty, Not, not easily. It's been a long haul G-Twelve as an example to get past that, but ultimately I think it'd be a ten million dollar organization.”
Garcia predicts Engage.co can scale past $10 million ARR over ten years
“I think the shelf life is at least another 10 years for something like that. And I think that could scale to, you know, well over ten million dollars in ARR on its own.”