Siemiatkowski: Klarna used AI to conduct 30-minute employee interviews
Sebastian Siemiatkowski · Inside Klarna's IPO CEO Sebastian Siemiatkowski · Sourcery with Molly O'Shea · Sep 12, 2025 · at 14:46
Klarna CEO Sebastian Siemiatkowski describes bottom-up AI experimentation at Klarna that resulted in an AI-powered employee interview tool.
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“What if AI would interview our employees? What if it would interview every employee and do like a Not to replace the human because the human is still their manager responsible for their workday, but just to like add a better depth and understanding of what's going on. And we launched this and it was hard to do that because you can imagine like, okay, now suddenly AI is interviewing... And suddenly we had had, you know, 5000 or at that point in time or 4030 minute depth interviews with all the employees. And then we looked at that and that data was just so much better than looking at those, you know, one to five, how happy are you at work?”
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