hotel experience

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jun 23, 2026 by Mark Pincus · across every show →

Everything said about hotel experience, oldest first

Jun 23, 2026 neutral
Insight
Pincus: Desirable modern service often means avoiding forced interactions with humans
“There is just this weird inversion of service that, that so often I think lots of times the service we want is, we just, is to not, not have to, like, not have to be, I hate to say it, but not have to be nice to a human, like not have to sit there and smile an…”
Mark Pincus Jun 23, 2026 ▶ 8:46 Mark Pincus: How to Spot a Fake CEO · Sourcery with Molly O'Shea
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