The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 6 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Assertion Supported
Lemkin: SaaS giants like Zendesk and Intercom offer shitty phone support
“Even support companies do shitty support, and I go on, and I play, I go on to all the leaders, the, I, okay, does, do all the leaders in SaaS, do the Zendesk and the intercoms, and do they answer their phone and say, none of them do either, right?”
Jason Lemkin Sep 16, 2022 ▶ 41:19 Live from SaaStr Annual 2022: AMA with SaaStr's CEO
Assertion Supported
Adams: Intercom's AI product Fin is close to $100M ARR
“You will grow to like a hundred million in AR or very quickly. Finn's on that path, very close to it.”
Paul Adams Jan 28, 2026 ▶ 11:28 Why Most SaaS Companies Will Fail at AI (And How to Avoid It) with Intercom's CPO
Assertion Supported
Lemkin: Intercom's Fin AI Agent Crossed $50M in Revenue
“Intercom said Finn as a standalone product has already crossed fifty million.”
Jason Lemkin Oct 5, 2025 ▶ 26:41 Is The Classic GTM Playbook Really Dead? with SaaStr CEO and Founder Jason Lemkin
Assertion Supported
Peacock: In-App Engagement Yields 3x to 4x the Rate of Email
“And from engaging with their customers actually in product, in the application, they see three to four times the engagement rate of email.”
Karen Peacock Dec 13, 2021 ▶ 24:13 Shifting to the Next Gear: Proven Strategies to Accelerate Growth with Intercom CEO Karen Peacock
Assertion Supported
Peacock: Engaging Website Prospects Drives 82% Higher Average Conversion
“They see 82% on average higher conversion when they engage with prospects on their website.”
Karen Peacock Dec 13, 2021 ▶ 24:05 Shifting to the Next Gear: Proven Strategies to Accelerate Growth with Intercom CEO Karen Peacock
Assertion Supported
Amble: Intercom charges for AI agent Fin based on resolution
“Intercom has its chat Support, or sorry, it's a support agent that is called Fin. It's actually charging based on resolution.”
Seema Amble Dec 11, 2024 ▶ 25:19 5 Things That Are Working and 5 Things That Aren’t in B2B SaaS AI with Ironclad's CEO and a16z
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 400 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.