Amble: Intercom charges for AI agent Fin based on resolution
Seema Amble · 5 Things That Are Working and 5 Things That Aren’t in B2B SaaS AI with Ironclad's CEO and a16z · Dec 11, 2024 · at 25:19
Andreessen Horowitz Partner Seema Amble highlights Intercom's outcome-based pricing model for AI at SaaStr Annual.
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“Intercom has its chat Support, or sorry, it's a support agent that is called Fin. It's actually charging based on resolution.”
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