why aren't all 16 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Assertion Not publicly verifiable
Scrase: Checkr captured over 95% of the gig economy market
“We started with DoorDash from there to ride sharing and other delivery companies and had 95% plus of the gig economy.”
Assertion Not checkable as stated
Scrase: Checkr maintains a gross revenue retention rate in the high nineties
“Our GRR is high nineties. The max you can get GRR is a hundred percent.”
Assertion Not checkable as stated
Scrase: Checkr sales reps were overbooking deals to hit quota
“We saw a lot of reps were overbooking deals because there was this pressure to just hit this bookings quota. So we were way overbooking deals in many instances.”
Insight
Scrase: Usage-based SaaS demands different management than typical seat-based subscriptions
“This is a transactional business and usage based, and that needs to be managed very differently than a typical subscription SaaS model. And we earn revenue when the customer is using the product. It's versus the license space where you're, as a seller, on the …”
Disclosure
Scrase: Checkr shifted BDR compensation to include closed-won revenue
“We just shifted to the same thing for our SD. We call them BDRs for outbound SDRs to give a component of the comp based on closed, closed one as well.”
Disclosure
Scrase: Checkr removed upfront commits, tying sales compensation to revenue realization
“So we took that specific component out, and we're sniffing on different things that we do want to see more of, and we're tying the actual bulk of the compensation more to revenue realization, which is better for the customer, it's aligned with Checkr.”
Assertion Supported
DoorDash was Checkr's first customer, according to COO Lindsay Scrase
“At Checkr, our first customer was DoorDash.”
Disclosure
Checkr paused an early enterprise push due to product and engineering gaps
“Checkr years ago did this wrong. So there were all the signals Jean was mentioning there. Our customers are pulling us up a lot of demand and interests, even like closing some early, you know, more innovative enterprise logos. And the team at the time, before …”
Assertion Supported
Scrase: DoorDash was Checkr's very first customer
“Checker, we got our birth in the gig economy, so DoorDash was our very first customer, 10 years ago, and obviously has grown quite a bit since then, and grown with Checker.”
Assertion Not checkable as stated
Scrase: Checkr's earlier pivot to enterprise did not succeed
“In terms of the organization when I joined, we had then pivoted, I can talk about it later, to enterprise quite some time ago. Did not succeed.”
Disclosure
Scrase: Checkr shifted SMB sales incentives from raw volume to realized revenue
“Their lowest or smallest, lowest segment sales team was focused on activating customers. No, no incentive on revenue whatsoever. It's just like a volume based incentive plan. And so completely changed that focus of that team, moved them to the revenue focus, b…”
Opinion
Scrase: Checkr discounted unnecessarily despite strong win rates
“And I think we saw that we were discounting often unnecessarily given where our win rates were, which were quite strong.”
Assertion Not checkable as stated
Scrase: Checkr lifted month-two booking-to-revenue conversion from 4% to 12%
“We measure month two booking to revenue conversion. What was the expected revenue? And we had set the goal of 10%. So 10%, we should be seeing 10% of the bookings realized within, by month two. And it was at, like, four. And we pushed, and now it's at 12.”
Assertion Not checkable as stated
Scrase: Checkr mid-market sales average 30 days, enterprise up to a year
“The, in the mid-market, kind of commercial mid-market segment, thinking like, 30 days is the average cycle time, and deal sizes in the tens of thousands of dollars, typically, and then up into enterprise. With enterprise, it could be as long as a year sales cy…”
Disclosure
Scrase: Checkr embeds directly into Gusto, Rippling, Greenhouse, and Paylocity
“We also, though, at that, for that segment, we have a very large channel business as well. Think like Gusto. They're Payroll providers, Gusto, Paylocity, where we're embedded in that experience. Same for applicant tracking systems like Greenhouse or HRIS like …”
Disclosure
Scrase: Checkr mandates pre-sales solutions engineer sign-off to close enterprise deals
“And so we've really oriented that a deal, especially as we're investing heavily in enterprise, we have a big goal on new logos closed and on revenue, but also implement successful implementations and making sure that the pre-sales team and our solutions engine…”