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Scrase: Checkr shifted SMB sales incentives from raw volume to realized revenue

Lindsey Scrase · Usage-Based Revenue Models: Successes & Pitfalls from Checkr COO Lindsey Scrase on CRO Confidential · Jan 8, 2025 · at 11:31

Lindsey Scrase, COO and former CRO of Checkr, details restructuring sales compensation plans to tie rep incentives directly to realized revenue.

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“Their lowest or smallest, lowest segment sales team was focused on activating customers. No, no incentive on revenue whatsoever. It's just like a volume based incentive plan. And so completely changed that focus of that team, moved them to the revenue focus, bringing value to the customer and to checker.”

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Assertion Not publicly verifiable
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Lindsey Scrase Jan 8, 2025 ▶ 4:04 Usage-Based Revenue Models: Successes & Pitfalls from Checkr COO Lindsey Scrase on CRO Confidential
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Assertion Partly supported
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Insight
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Lindsey Scrase Jan 8, 2025 ▶ 10:25 Usage-Based Revenue Models: Successes & Pitfalls from Checkr COO Lindsey Scrase on CRO Confidential
Assertion Not checkable as stated
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“We saw a lot of reps were overbooking deals because there was this pressure to just hit this bookings quota. So we were way overbooking deals in many instances.”
Lindsey Scrase Jan 8, 2025 ▶ 16:10 Usage-Based Revenue Models: Successes & Pitfalls from Checkr COO Lindsey Scrase on CRO Confidential
Assertion Not checkable as stated
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