Tunguz: AI will transform vertical SaaS at cloud computing scale
Tomasz Tunguz · AI: The New Platform for SaaS · Jun 2, 2017 · at 7:38
Tomasz Tunguz of Redpoint Ventures discusses how machine learning will expand SaaS beyond horizontal software into offline vertical industries.
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“The big theme about machine learning is, it's going to change the world of SAS because all of a sudden, it's not just, The machine learning innovations will happen in the core categories that we've seen in the past. Those horizontal companies selling to customer support, customer service, sales, products, but it's also going to broaden out SaaS. We're going to see an expansion in the world of vertical SaaS, and these are just some of the examples. All of a sudden, all these offline industries, the key processes are going to be revolutionized, and that's a huge potential for innovation. The scale of which is similar to the mobile phone and cloud. That's how big of a wave we at Redpoint think it's going to be.”
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