“The recommendation in something we have been doing internally a little bit is oftentimes you could look at competitors or, and you look at things that work, you try to do the thing that they did that worked, but we try to reverse engineer competitors' failures.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Giancarlo Leonetti (GC)
Insight
Product-led free trials should offer the full product, not diluted versions
“Give folks the full product. Let them experience the whole thing instead of limiting your trials. That's what I'd always tell folks is don't limit your trials to some diluted version of your product. Cause then your customer is going to get a diluted experienc…”
Giancarlo Leonetti (GC)Feb 9, 2024▶ 29:16Bringing Product-Led and Sales-Led Growth Together For Go-To-Market Success with Zapier's CRO
Insight
Product marketers should actively deliver sales pitches to prospects on calls
“Another thing I'd call out there is they should partner with sales to pitch a prospect. So what that means is product marketing should be on almost, I wouldn't say every call, but could be almost every call actually doing the pitch and seeing how that resonate…”
Giancarlo Leonetti (GC)Feb 9, 2024▶ 37:32Bringing Product-Led and Sales-Led Growth Together For Go-To-Market Success with Zapier's CRO
Insight
Companies mistakenly rely on contractors as band-aids instead of full-time hires
“When you're under resourced, this happens internally at Zapier and it's happened virtually everywhere else I've been at. You try to find a temporary solution. Contractors, consultants, these band-aids for things that seemingly that you would describe as one of…”
Giancarlo Leonetti (GC)Feb 9, 2024▶ 13:21Bringing Product-Led and Sales-Led Growth Together For Go-To-Market Success with Zapier's CRO
Insight
Define an anti-charter when hiring for broad or ambiguous roles
“In my, one of my first principles is focus on the anti-charter of that hiring. So oftentimes when you're hiring a role, a lot of this happens in marketing. You mentioned customer success. So that's another one as well, where you have clarity on what you think …”
Giancarlo Leonetti (GC)Feb 9, 2024▶ 18:10Bringing Product-Led and Sales-Led Growth Together For Go-To-Market Success with Zapier's CRO
Insight
Early-stage startups should hire generalists rather than highly specialized GTM roles
“As best you can do not specialize early, like focusing on hiring top-down that can navigate challenges and not just fill a role. That's the key thing here.”
Giancarlo Leonetti (GC)Feb 9, 2024▶ 19:45Bringing Product-Led and Sales-Led Growth Together For Go-To-Market Success with Zapier's CRO
Insight
Base human sales engagement on problem complexity, not customer journey stage
“Really what the way I encourage folks to think about PLG and sales is you want to add human engagement and it shouldn't be segmented by stage of customer journey, but really the complexity of the problem to solve across the customer journey.”
Giancarlo Leonetti (GC)Feb 9, 2024▶ 41:15Bringing Product-Led and Sales-Led Growth Together For Go-To-Market Success with Zapier's CRO
Made with StarZero
Turn any episode into a week of clips.
This entire site, over 400 episodes transcribed, diarized, checked and made playable,
runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the
moments worth sharing, cuts them, captions them, and reframes them for every feed.
We use essential cookies to make the site work. With your permission we
also use analytics cookies (Google Analytics and Mixpanel) to understand
usage and improve StarZero. See our Cookie Policy.