Firestone: Offloading Community to Inexperienced Staff Slows Growth and Adds Risk
Holly Firestone · Enterprise Communities: The What, Who, Why, When & How | @VenafiCo Head of Community Holly Firestone · Jun 1, 2022 · at 9:12
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Holly Firestone, Head of Community at Venafi, discusses common organizational pitfalls when staffing enterprise community initiatives.
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“I've seen so many businesses that make the mistake of just kind of adding community to somebody's already full plate, or hiring or promoting an executive that has zero community experience. That is, it's very tricky because it will slow you down, but it also puts you at risk because there are a lot of parts of community that people need to know how to react to.”
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