This episode carries Hayden Brown's own address, with nobody on the show putting
questions to them. It still counts as said, and it is kept out of every score on their page.
Upwork CEO Hayden Brown describes how Upwork balances remote work with in-person team gatherings for distributed teams.
“We have a practice where our virtual teams do get together once every year or so for a two-week agile, like, meetup where the team is, you know, in Czechoslovakia or Mexico City or somewhere, and they do have team building in person. The rest of the year, they're working, you know, virtually, and that is enough. You know, some of those thoughtful face-to-face meetings are enough to carry them through the year.”
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More from Hayden Brown
AssertionNot checkable as stated
Upwork CEO: CX team is 95% freelancers with under 5% attrition
“It's 95% freelancers, and yet our attrition rate on the team is less than five percent.”
Hayden BrownFeb 24, 2022▶ 8:15The Secrets to Scaling a Public Company with a 75% Freelancer Workforce with Upwork CEO Hayden Brown
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AssertionNot yet assessed · timeframe Feb 2022
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AssertionSupported
Brown: Data Shows Freelancers Upskill More Frequently Than Captive Employees
“And so we also see that in the data, professional freelancers actually do more to upskill themselves constantly than captive employees do. That's just a fact.”
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Insight
Brown: Freelancers deliver ROI in hours, whereas employees take months
“Unlike your employees, who might only be onboarded fully and delivering ROI for you after three to six months, your freelancers, you can onboard in a few hours, and they're delivering ROI for you in a few hours, which is amazing, because they are very fast and…”
Hayden BrownFeb 24, 2022▶ 16:43The Secrets to Scaling a Public Company with a 75% Freelancer Workforce with Upwork CEO Hayden Brown
PredictionNot checkable as stated
Brown: New tools will make virtual meetings superior to in-person
“I think also as we move towards the future of work, getting better and better, like all the tools that you're probably building will just make, ah, virtual, ah, meetings so much better than in person.”
Hayden BrownFeb 24, 2022▶ 20:09The Secrets to Scaling a Public Company with a 75% Freelancer Workforce with Upwork CEO Hayden Brown
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