This episode carries Tom Clayton's own address, with nobody on the show putting
questions to them. It still counts as said, and it is kept out of every score on their page.
Tom Clayton, CRO of Bill.com, speaks at SaaStr Annual about scaling SaaS companies from horizontal platforms into vertical market segments.
“Thinking about a go-to-market skin that's verticalized from messaging standpoint, from customer references, even segmenting customer, ah, sales teams so that they're calling specific verticals just makes you much more effective. You're not even changing the product. Down the road, you could change the product and decide to go more vertical, but in the beginning, it could just be a facade, and that, that will really resonate well with customers.”
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“Don't look at just like certain companies and certain brands and say, I want someone from Salesforce, right? Because Salesforce has how many employees now? At that scale, you start mapping to the average of society.”
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“They're also, like, crack. They get really addicting, and you don't want to get addicted to it because, What happens is then you start forgetting how to hunt and feed for yourself. Your recruiting team is more focused on the referral channel than scouring Link…”
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“Above the line marketing, not so much. Don't worry about it. It's a distraction and it just feeds egos.”
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